At a Glance
- Tasks: Lead product management for the PEC platform, driving personalised customer experiences.
- Company: Join Lloyds Banking Group, a leader in banking and financial services.
- Benefits: Competitive salary, extensive benefits, hybrid working, and career development opportunities.
- Other info: Inclusive culture that values diversity and offers excellent growth potential.
- Why this job: Shape the future of finance and make a real impact on customer experiences.
- Qualifications: Experience in product development and strong strategic thinking skills.
The predicted salary is between 104992 - 146650 £ per year.
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you! With the customer at the heart, you'll be leading our product management function in order to drive forward our strategic ambitions. The Personalised Experiences and Communications (PEC) platform sits within the Consumer Relationships business unit and plays a substantial role in supporting the Group's ambition to deliver truly personalised, relevant and seamless experiences for our customers across all touchpoints.
In this role, you'll:
- Define and guide platform level product vision and roadmap, ensuring alignment to, and embedding of the group wide personalisation & communications strategy.
- Work closely with lab product owners as key peer stakeholders who are responsible for product execution.
- Stay up to date with market changes and competitors' insights alongside internal analytics, equipping the product owners to effectively develop individual, aligned product strategies & roadmaps.
- Act as a trusted advisor to the business units, representing the PEC Platform and promoting the strategy, services, and capabilities being developed within it.
- Build positive relationships across the Group identifying problems and requirements to influence strategic decisions to drive outcomes supporting customer and business outcomes.
- Have a strong grasp of financials and strategic focus that will help develop and deliver the right level of continued investment and prioritisation.
- Consistently review prioritisation of our platform product development roadmaps aligned to platform level goals and objectives.
- Establish and lead cross divisional sessions & governance aimed at maximising collaboration, delivery, and awareness of progress against the personalisation & platform strategies.
- Take control of distribution of impactful communications keeping a variety of audiences updated with key updates on delivery and progress.
About you:
- Product development experience - defining a product vision & roadmap with accountability for its delivery in collaboration with the product delivery teams.
- Robust understanding of the tech landscape and capabilities, the personalisation strategy, and the business imperatives.
- Experience of adding new value within business and technical environments; applying your knowledge of the business and the marketplace to advance the organisation's objectives.
- Able to combine a strategic, product mentality with the ability to see opportunities and develop comprehensive delivery plans, driving actions to coordinate and align to strategic goals.
- Use your expertise to act as the organisational authority on leading projects and/or programmes within desired cost, time, and quality parameters.
- Extensive track record of building strong senior level relationships and providing constructive support and challenge to directors.
- Able to think strategically and have a natural curiosity for external and internal factors that could influence our strategy.
- Strong communication and relationship building skills. Bring energy and aim to ensure your product is successful.
- Experience in building product management teams from the ground up, driving team maturity and capability evolution.
- Experience orchestrating the implementation of large scale martech, or comms, transformation initiatives ideally within Financial Services.
About us
We're on an exciting journey and there couldn't be a better time to join us. The investments we're making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
About working for us
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want everyone to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from under-represented groups. We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.
If you're excited by the thought of becoming part of our team, get in touch. We'd love to hear from you!
Head of Product Management - PEC Platform employer: LLOYDS BANKING GROUP
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in either Bristol or London, where innovation and collaboration thrive. With a strong commitment to employee growth, diversity, and inclusion, the company provides extensive benefits and opportunities for professional development, ensuring that every team member can contribute to shaping finance for good while enjoying a fulfilling career.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product Management - PEC Platform
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like LLOYDS BANKING GROUP!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at LLOYDS BANKING GROUP would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at LLOYDS BANKING GROUP through your school's career services!
We think you need these skills to ace Head of Product Management - PEC Platform
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Head of Product Management - PEC Platform, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Head of Product Management - PEC Platform position at LLOYDS BANKING GROUP. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at LLOYDS BANKING GROUP
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
