At a Glance
- Tasks: Lead optimisation and integration strategies to enhance team collaboration and delivery.
- Company: Join a forward-thinking organisation at the forefront of digital transformation.
- Benefits: Generous salary, pension contributions, performance bonuses, and 30 days holiday.
- Other info: Flexible hybrid working and strong support for colleagues with disabilities.
- Why this job: Shape the future of digital operations and make a real impact in a dynamic environment.
- Qualifications: Proven leadership in operating model transformation and strategic decision-making.
The predicted salary is between 106565 - 125370 £ per year.
Salary £106,565 - £125,370 outside London £126,523 - £148,850 for London candidates
Location(s): London, Birmingham, Bristol, Edinburgh, Halifax, Leeds or Manchester
Hours: Full time - 35 hours per week
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
About the Role: We're looking for a Head of Optimisation & Integration – a newly created leadership role, reporting directly to the Chief Digital Officer. This role is at the heart of the Chief Digital Office (CDO), where you'll shape how the CDO works, helping teams connect, prioritise and deliver at pace. The CDO spans key areas including the mobile app, customer communications, artificial intelligence, growth, data and analytics, now organised into platforms focused on specific customer outcomes. Leading a team of around 50 (with 5-6 direct reports), you'll ensure delivery is fast, joined-up and well controlled – bringing structure, clarity and pace across a complex, fast-moving organisation.
What You'll Be Doing:
- Define and evolve how the CDO operates, turning strategy into practical ways of working, delivery plans and operating model improvements
- Drive integration and alignment across platforms, portfolios and business management, improving collaboration and execution
- Lead planning, prioritisation and governance rhythms (including business reviews and objective setting), ensuring focus on the right outcomes
- Support workforce strategy, including capacity planning, capability development and future skills needs
- Enable confident decision-making by framing risks, trade-offs and clear recommendations for senior leaders
- Oversee business management, including investment governance, financial performance, risk and controls
- Build and lead a high-performing team, embedding agile, continuous improvement and strong delivery focus
What We’re Looking For:
- Operating Model Transformation & Change Delivery: Leadership experience designing and delivering operating model transformation, translating strategy into scalable ways of working and execution at pace. Experience optimising delivery across platforms or portfolios, linking outcomes to customer impact, cost discipline and control.
- Strategic approach, Decision Enablement & Workforce Planning: Experience shaping strategy, prioritisation and planning cycles to align investment to outcomes, with strong ability to support senior decision-making on complex trade-offs. Experience leading workforce planning, including forecasting, capability development and building future-ready organisations in partnership with People teams.
- Business Management, Governance, Risk & Control: Strong experience operating in regulated or complex environments, with accountability for governance, financial performance, risk, controls and suppliers. Ability to enable pace through disciplined governance, using data and insight to drive decisions, manage risk and track delivery.
- Capability Building, Influence & Leadership: Proven experience building and leading high-performing teams and embedding agile, continuous improvement and strong delivery practices at scale. Strong influencing and communication skills to engage senior leaders and business partners and drive alignment across a large, complex organisation.
And any experience of these would be great:
- Experience in digital banking, financial services, technology, data or digital transformation environments
- Experience embedding agile or product-led ways of working across large organisations
- Experience using emerging technologies, automation or artificial intelligence to improve delivery or decision-making
We’re a Disability Confident Leader. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We also provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Benefits: We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready to make an impact? Apply today!
Head of Optimisation & Integration employer: Lloyds Banking Group
As a leading employer in the digital transformation space, we offer an exciting opportunity for the Head of Optimisation & Integration to shape our Chief Digital Office's operations while working in a hybrid environment across major UK cities. Our commitment to employee growth is reflected in our generous benefits package, including a substantial pension contribution, performance-related bonuses, and a focus on wellbeing initiatives, ensuring that our team members thrive both personally and professionally. Join us to be part of a dynamic culture that values collaboration, innovation, and inclusivity, making a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Optimisation & Integration
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We think you need these skills to ace Head of Optimisation & Integration
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
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Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Lloyds Banking Group. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Lloyds Banking Group
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Lloyds Banking Group, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Lloyds Banking Group, especially in the specific context of the challenges they’re currently facing.
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Since this is a full-time leadership role, spending time thinking about your vision for Lloyds Banking Group could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
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In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Lloyds Banking Group as they’re likely seeking a candidate who can enhance their workplace culture.
