Head of Enterprise Architecture - Lloyds Living

The Head of Enterprise Architecture (EA) is responsible for defining, overseeing, and delivering the organisation's enterprise architecture strategy to ensure alignment between business objectives and technology execution.

Key Responsibilities

• Define and develop the organisation's Enterprise Architecture strategy, principles, and target state.
• Establish and govern architecture frameworks, standards, and guidelines across business and technology domains.
• Ensure consistency between business strategy, operating models, and technology roadmaps.
• Lead architecture governance forums, including design authorities and review boards.
• Provide strategic direction and oversight for major transformation programmes and investments.
• Lead and cultivate a high‑performing group of Enterprise Architects, Solution Architects, and Process Engineers.
• Define clear roles, responsibilities, and career pathways for architecture and process fields.
• Foster strong collaboration between architecture, delivery, product, and business teams.
• Develop organisational expertise in architectural thinking, modelling, and process improvement.
• Act as a mentor and primary contact for complex architectural challenges that present blocking issues.
• Manage the development and upkeep of enterprise architecture artefacts, including business capability models, application and data architectures, technology landscapes, and integration patterns.
• Take ownership and lead the creation of detailed process map libraries spanning various business units, guaranteeing uniformity, accessibility, and oversight.
• Ensure architecture and process models remain up to date, accessible, and consistent with actual operational practices.
• Encourage the reuse of architectural patterns and standardisation throughout the organisation.
• Partner with Product, Data & Insights, Agile Delivery, Risk, and Technology leadership to align architecture with delivery portfolios.
• Ensure solution designs adhere to enterprise standards while enabling speed and flexibility in delivery.
• Support prioritisation and sequencing of initiatives through capability and dependency mapping.
• Balance strategic architecture integrity with pragmatic delivery needs.
• Establish architecture governance processes to ensure compliance with standards and strategic direction.
• Provide architectural assurance for major programmes, including design reviews and risk assessment.
• Assist regulatory, risk, and compliance initiatives by providing clear architecture and process documentation.
• Enable better decision‑making through data‑driven architecture insights and reporting.
• Act as a trusted advisor to executive and senior collaborators on enterprise architecture and transformation.
• Communicate complex architectural concepts clearly to both technical and non‑technical audiences.
• Collaborate closely with business units to ensure architecture reflects real business needs and priorities.

Qualifications

• Demonstrated experience in a senior Enterprise Architecture leadership position within a complex organisation.
• Strong track record of building and leading architecture and/or process engineering teams.
• Comprehensive knowledge of enterprise architecture frameworks (e.g., TOGAF) and modelling techniques.
• Experience producing and controlling architecture artefacts across business, application, data, and technology layers.
• Proven background in business process modelling and large‑scale process improvement.
• Strong understanding of how architecture supports Agile and product‑led delivery models.
• Excellent collaborator management and influencing skills at executive level.
• Ability to balance critical thinking with pragmatic execution.
• Experience working with Enterprise Architecture and process modelling tools.

Benefits

• Maximised benefits (details omitted)