At a Glance
- Tasks: Lead the future of digital wallets, shaping customer experiences and driving innovation.
- Company: Join Lloyds, a leader in personal banking with a focus on digital transformation.
- Benefits: Enjoy a generous pension, performance bonuses, flexible benefits, and 30 days holiday.
- Other info: Inclusive workplace with strong support for diverse backgrounds and career growth.
- Why this job: Make a real impact in a fast-paced payments space with cutting-edge technology.
- Qualifications: 3+ years in payments and 2+ years as a Product Manager required.
The predicted salary is between 60000 - 80000 £ per year.
Consumer Relationships sits at the heart of the Chief Digital Office, shaping the experiences that help millions of personal banking customers manage their everyday money with confidence. From current accounts and payments to savings and customer channels, our teams turn customer insight, market opportunity and regulatory change into brilliant digital experiences and sustainable commercial growth. We're looking for a Product Lead - Digital Wallets to help shape the future of Lloyds' wallet experience. This is a high‑impact role at the centre of a fast‑moving, competitive and rapidly evolving payments space. Working closely with Everyday Banking Payments, external partners such as Visa and Mastercard, and colleagues across marketing, legal, risk, finance and product, you'll help turn bold ideas into trusted, scalable customer experiences.
Responsibilities
- Shape and deliver the future vision for digital wallets at Lloyds, working across Consumer Relationships and Embedded Finance, alongside external partners.
- Use data, customer insight and market intelligence to identify opportunities for growth, improvement and innovation.
- Build commercially sustainable propositions that deliver great customer outcomes and brilliant service experiences.
- Lead effective collaboration with risk and governance teams to support timely, well‑managed approvals.
- Stay close to customer behaviour, competitor activity, regulatory change and emerging wallet trends.
- Partner with product owners to align delivery with the wider product strategy and customer vision.
- Develop future digital wallet innovations, including business cases and impact assessments with relevant platform teams.
Qualifications
- Minimum 3+ years’ experience in payments.
- 2+ years’ experience working as a Product Manager within governance, design and/or platform delivery roles.
- Knowledge or hands‑on experience of digital wallets and good awareness of the digital wallets and wider payments market, including emerging trends and future direction.
- Background in banking, fintech or payments organisations.
- Experience operating in fast‑paced, delivery‑focused environments.
- Strong stakeholder management and engagement skills.
Diversity & Inclusion
- Committed to an inclusive workplace where everyone can thrive, learn and develop.
- Offers reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.
- Disability Confident Leader: guaranteed interviews for qualified applicants with disability or long‑term health or neurodivergent conditions through the Disability Confident Scheme.
Benefits
- A generous pension contribution of up to 15%.
- An annual performance‑related bonus.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days’ holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
Product Lead - Digital Wallets in Halifax employer: Lloyds Banking Group
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. As a Product Lead - Digital Wallets, you'll be at the forefront of shaping customer experiences in a rapidly evolving payments landscape, supported by a culture that values diversity and inclusion. With generous benefits, including a substantial pension contribution, flexible working arrangements, and ample opportunities for professional growth, Lloyds is committed to fostering a workplace where every employee can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Product Lead - Digital Wallets in Halifax
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lloyds Banking Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Product Lead - Digital Wallets in Halifax
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lloyds Banking Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lloyds Banking Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lloyds Banking Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lloyds Banking Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lloyds Banking Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lloyds Banking Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
