At a Glance
- Tasks: Lead the transformation of customer service into an AI-driven experience.
- Company: Join Lloyds Banking Group, a leader in innovative banking solutions.
- Benefits: Enjoy a generous pension, performance bonuses, and a diverse workplace.
- Other info: Work in a supportive environment with opportunities for personal growth.
- Why this job: Be at the forefront of AI technology in banking and drive meaningful change.
- Qualifications: 5+ years in leading transformations and change management in customer service.
The predicted salary is between 80000 - 100000 £ per year.
LLOYDS BANKING GROUP is seeking a Senior Manager for Conversational Banking Transformation. This key role involves leading the evolution of customer service into a market-leading, AI-enabled capability.
The ideal candidate will have over 5 years of extensive experience in leading large-scale transformations and implementing change in customer-facing environments.
Benefits include a generous pension contribution, performance-related bonuses, and a supportive diverse workplace.
Lead AI-Driven Conversational Banking Transformation in Halifax employer: Lloyds Banking Group
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment where innovation meets inclusivity. With a strong focus on employee growth, you will have access to extensive training and development opportunities, alongside a competitive benefits package that includes a generous pension contribution and performance-related bonuses. Join us in shaping the future of customer service through AI-driven transformation in a supportive and diverse workplace.
