At a Glance
- Tasks: Lead digital projects and enhance the Lloyds Banking Group website experience.
- Company: Join an award-winning team at Lloyds Banking Group, focused on innovation.
- Benefits: Enjoy a competitive salary, generous pension, 30 days holiday, and flexible working.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in digital delivery while embracing AI-driven solutions.
- Qualifications: Experience in project management and website development, with strong technical skills.
The predicted salary is between 61344 - 68160 £ per year.
- Job Title
- Digital Delivery Manager
- Salary
- £61,344 – £68,160
- Locations
- Birmingham, Bristol, Edinburgh, Halifax, Leeds
- Hours
- Full‑time
- Working Pattern
Hybrid – at least two days per week (40% of time) at one of our office sites.
Colleagues with disabilities may receive workplace adjustments and support, including hybrid working expectations in line with our Flexibility Works policy.
About this opportunity
We are seeking an experienced Digital Delivery Manager for our Group Corporate Affairs (GCA) team.
GCA is an award‑winning team that delivers best‑in‑class communications for key audiences, ensuring Lloyds Banking Group is recognised for Helping Britain Prosper.
You will join the Digital team responsible for overseeing and developing the Lloyds Banking Group corporate website, the main external platform for engaging with partners, investors, media and prospective employees, and a critical channel for how the Group is understood in AI‑driven environments.
The primary objective of this role is to continue developing lloydsbankinggroup. com into an outstanding digital experience for our audiences, while supporting the delivery and distribution of content that helps build and protect our reputation and purpose.
Responsibilities
- Build strong internal relationships and collaborate with multiple teams across the business.
- Be highly organised, managing multiple projects and workstreams simultaneously, and prioritising effectively.
- Collate and prioritise development work, website issues and defects, and support scoping and sizing.
- Provide technical knowledge to support decisions on future development and enhancements.
- Help drive the transition of the website toward an AI‑enabled platform, working closely with technical and platform teams.
- Treat AI and large language models as a core audience, ensuring content is structured and clearly represented in AI‑generated outputs.
- Support the evolution from traditional SEO to Generative Engine Optimisation (GEO), ensuring content is structured, cited and accurately surfaced.
- Partner closely with AI, Lab and platform teams to embed AI into CMS workflows, tooling and ways of working.
- Maintain day‑to‑day website content using a CMS to ensure accuracy, optimisation and effectiveness, supporting improvements in performance and discoverability.
- Support the route to live process for the website, coordinating testing, providing sign off, and resolving issues, acting as a key point of contact (out‑of‑hours work may be required).
- Present to senior stakeholders, providing clear updates on progress and priorities.
Qualifications and Experience
- Proven experience in project management, delivering work from brief to execution.
- Experience using JIRA and Confluence to handle workflows and priorities in an Agile environment.
- Experience leading website development and delivery.
- A strong technical understanding and the ability to communicate effectively with engineering teams.
- Experience working with onshore and offshore development teams and managing priorities.
- Experience with Adobe Experience Manager, user journeys and website optimisation and standards.
- Strong writing skills, with the ability to produce clear and accurate content.
- Strong Microsoft Office skills, particularly Power Point and Excel.
- Experience with Adobe Analytics and Content Square, including performance measurement and journey mapping (desirable).
- AI literacy: a curious mindset and proven experience of responsibly leveraging AI to drive efficiency and enhance creativity.
Benefits
- A generous pension contribution of up to 15%
- An annual performance‑related bonus
- Share schemes, including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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