Empathetic Banking Support Specialist (Branch & Digital)

Empathetic Banking Support Specialist (Branch & Digital)

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide face-to-face support and assist customers with their banking needs.
  • Company: Join Lloyds Banking Group, a leader in customer service and digital banking.
  • Benefits: Enjoy a generous pension, medical benefits, and well-being support.
  • Other info: Great opportunities for career progression across the organisation.
  • Why this job: Make a real difference in customers' lives while promoting digital banking.
  • Qualifications: 12 months of customer service experience and a passion for helping others.

The predicted salary is between 25000 - 32000 Β£ per year.

Lloyds Banking Group is looking for a Customer Support Advisor to provide face-to-face support in branches, handling important moments and practical assistance. An ideal candidate will embrace customer interactions, promote digital banking, and work collaboratively with colleagues.

This role demands a minimum of 12 months in customer service and offers opportunities for career progression across various areas in the organization.

The benefits package includes a generous pension contribution, medical benefits, and comprehensive support for well-being.

Empathetic Banking Support Specialist (Branch & Digital) employer: LLOYDS BANKING GROUP

Lloyds Banking Group is an excellent employer, offering a supportive work culture that values empathy and collaboration. With a strong focus on employee growth, you will have access to numerous career progression opportunities within the organisation, alongside a competitive benefits package that includes a generous pension contribution and comprehensive well-being support. Working in our branches and digital platforms, you will play a vital role in enhancing customer experiences while being part of a team that truly cares about making a difference.

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Contact Details:

LLOYDS BANKING GROUP Recruitment Team

We think you need these skills to ace Empathetic Banking Support Specialist (Branch & Digital)

Customer Service
Empathy
Digital Banking Promotion
Collaboration
Communication Skills
Problem-Solving Skills
Adaptability