At a Glance
- Tasks: Analyse customer data and develop solutions to enhance data quality.
- Company: Join Lloyds Banking Group, a leader in collaborative and agile working.
- Benefits: Generous pension, performance bonuses, flexible benefits, and 30 days holiday.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact by solving complex data challenges and improving customer experiences.
- Qualifications: Experience in data analytics, SQL proficiency, and strong problem-solving skills.
The predicted salary is between 67023 - 74470 £ per year.
At Lloyds Banking Group we’re embracing collaborative, agile ways of working, to help us deliver the best outcomes for our colleagues, customers and businesses. Join us and discover how this could work for you.
Job Details
- Location: Bristol
- Hours: Full‑time – 35 hours per week
- Working pattern: Hybrid – at least two days per week at our Bristol office.
- Salary: £67,023 – £74,470
- Flexible working options: Hybrid Working, Job Share
What You’ll Do
- Develop high‑quality analysis and solutions, ingesting data from multiple sources to build large, potentially complex data‑quality applications.
- Respond to high‑priority incidents, regulatory and Group Executive complaints, identify root cause, determine number of customers impacted, and recommend solutions.
- Provide critical customer‑data expertise to help shape problem‑solving approaches and contribute new and exciting datasets to solutions.
- Build data‑quality dashboards and visualise them using Power BI.
What You’ll Need
- Proven experience in data analytics.
- Proficiency in SQL and public cloud computing.
- Strong problem‑solving, analytical, design, and communication skills.
- Desire to learn and share learnings.
Nice to Have
- Experience with Docker, Kubernetes and WebSphere Liberty (or equivalent).
- Knowledge of DevOps principles and related toolsets.
- Automation experience with Urbancode, Jenkins, or equivalent.
- Familiarity with Scrum or detailed task planning.
- Programming experience in Python or willingness to learn Python.
- Experience writing SQL scripts in Google Cloud Platform.
Benefits
- A generous pension contribution of up to 15%.
- An annual performance‑related bonus.
- Share schemes, including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days’ holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
Data Analyst (Customer Data Services) employer: Lloyds Banking Group
At Lloyds Banking Group, we pride ourselves on fostering a collaborative and agile work environment that empowers our employees to thrive. Located in the vibrant city of Bristol, we offer flexible working options, generous benefits including a substantial pension contribution and 30 days of holiday, as well as numerous opportunities for professional growth and development. Join us to be part of a team that values innovation and supports your journey towards meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst (Customer Data Services)
✨Tip Number 1
Network like a pro! Reach out to current employees at Lloyds Banking Group on LinkedIn. Ask them about their experiences and any tips they might have for landing the Data Analyst role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and data analytics knowledge. We recommend doing some mock interviews with friends or using online platforms to practice common questions related to data analysis and problem-solving.
✨Tip Number 3
Showcase your projects! If you've worked on any data quality applications or dashboards, be ready to discuss them in detail. Bring along examples that highlight your analytical skills and creativity, especially if you’ve used tools like Power BI.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the team at Lloyds Banking Group.
We think you need these skills to ace Data Analyst (Customer Data Services)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Data Analyst role. Highlight your experience with data analytics, SQL, and any relevant cloud computing skills. We want to see how your background aligns with what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about data analysis and how you can contribute to our team. Don’t forget to mention your problem-solving skills and any experience with tools like Power BI.
Showcase Your Projects:If you’ve worked on any relevant projects, make sure to include them in your application. Whether it’s building dashboards or automating processes, we love seeing practical examples of your work!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Data Inside Out
Before the interview, dive deep into your past data analytics projects. Be ready to discuss specific examples where you ingested data from multiple sources and built complex applications. This will show your expertise and give you confidence when answering technical questions.
✨Brush Up on SQL and Power BI
Since proficiency in SQL and Power BI is crucial for this role, make sure you’re comfortable with both. Practice writing SQL queries and creating dashboards in Power BI. You might even want to prepare a mini-project to showcase your skills during the interview.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've tackled high-priority incidents or regulatory complaints in the past. Think of a few scenarios where you identified root causes and recommended solutions. This will demonstrate your analytical thinking and ability to handle pressure.
✨Embrace the Agile Mindset
Familiarise yourself with agile methodologies, especially if you have experience with Scrum. Be ready to talk about how you’ve collaborated in teams and adapted to changing requirements. This aligns perfectly with the collaborative culture at Lloyds Banking Group.
