At a Glance
- Tasks: Shape and optimise customer lending journeys with cross-functional teams.
- Company: Join Lloyds Banking Group, a leader in banking transformation.
- Benefits: Hybrid work model, competitive salary, and career development opportunities.
- Other info: Be part of a major transformation programme with growth potential.
- Why this job: Make a real impact on customer experiences in a dynamic environment.
- Qualifications: Experience in customer journey management and strong collaboration skills.
The predicted salary is between 55000 - 65000 £ per year.
Lloyds Banking Group is seeking a Customer Journey Manager in London to shape and optimise end-to-end lending journeys.
You will work with Product Owners, engineers and cross-functional teams to improve speed, fulfilment and customer outcomes as part of a major transformation programme.
The role focuses on orchestrating journeys, minimising complexity and driving automation where possible, while balancing risk and technical constraints across multiple platforms.
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Customer Journey Manager – Hybrid (London) employer: LLOYDS BANKING GROUP
Lloyds Banking Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of remote working and opportunities for career advancement within the Economic Crime Prevention function, employees can thrive in a supportive environment while contributing to meaningful compliance efforts. The company's commitment to diversity and inclusion further enhances its appeal, making it a rewarding place to build a career.
