At a Glance
- Tasks: Lead and coach teams in Six Sigma methodologies for continuous improvement.
- Company: Join Lloyds Banking Group, a forward-thinking bank shaping finance for good.
- Benefits: Enjoy a competitive salary, generous pension, 30 days holiday, and flexible working options.
- Other info: Inclusive workplace with diverse initiatives and excellent career growth opportunities.
- Why this job: Make a real impact by fostering a culture of excellence and driving process improvements.
- Qualifications: Must be an accredited Lean Six Sigma black belt with proven training experience.
The predicted salary is between 67023 - 74470 £ per year.
End Date: Thursday 12 March 2026
Salary Range: £67,023 - £74,470
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Flexibility in when hours are worked, Job Share.
Payment Operations is seeking a highly skilled and experienced Six Sigma Coach to lead, educate, and guide our team members in the principles and practices. This role is pivotal in ensuring continuous improvement and operational excellence is embedded across all areas of Payment Operations.
The Six Sigma trainer and coach role plays a crucial role in guiding Payments Operations through the Six Sigma methodology to achieve process improvements. The Six Sigma trainer and coach role is instrumental in fostering a culture of excellence and continuous improvement. By providing comprehensive training, personalised coaching, and ongoing support, we help Payment Operations harness the power of Six Sigma to drive significant and sustainable improvements in performance, and to promote a culture of continuous improvement within the organisation through encouraging the use of Six Sigma principles in day‑to‑day operations to deliver process improvement for clients and colleagues.
Here’s where you’ll make a difference:
- Training and Development: Conduct comprehensive training sessions on Six Sigma methodologies, including DMAIC (Define, Measure, Analyse, Improve, Control), Lean principles, and other relevant tools and techniques. Covering Lean awareness, Lean Basics and Green Belt.
- Coaching: Provide one‑on‑one and group coaching to employees at all levels, assisting them in the application of Six Sigma tools to their respective projects. Guide colleagues from training through to accreditation.
- Curriculum Design: Develop and update training materials, curricula, and resources to ensure they reflect the latest Six Sigma practices and industry standards.
- Project Support: Guide and support project teams in identifying, planning, and implementing Six Sigma projects, ensuring they achieve measurable improvements and meet organisational goals. Help identify and prioritise Six Sigma projects based on organisational goals and strategic objectives.
- Tracking: Monitor and evaluate the effectiveness of Six Sigma projects, providing feedback and recommendations for continuous improvement.
- Leadership and Advocacy: Promote a culture of continuous improvement within the organization.
- Reporting: Prepare and present reports on Six Sigma project outcomes, training effectiveness, and overall impact on organisational performance.
What you’ll need:
- Accredited Lean Six Sigma black belt with a deep understanding of Six Sigma principles is essential.
- Proven training experience with demonstrable positive outcomes.
- Exceptional communication skills with the ability to engage key stakeholders across the business.
- The ability to communicate, present, and influence effectively.
- The ability to inspire and drive change through coaching.
- Proven project delivery experience (preferably with multiple completed Black Belt projects).
- Proven experience in supporting others to build their own problem‑solving skills.
About working for us:
Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%.
- An annual performance‑related bonus.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days’ holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more!
At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We’re focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Continuous Improvement - Six Sigma Trainer / Coach employer: Lloyds Banking Group
Lloyds Banking Group is an exceptional employer that champions a culture of continuous improvement and innovation, particularly in the role of Continuous Improvement - Six Sigma Trainer/Coach based in Birmingham. With a strong commitment to employee development, flexible working options, and a diverse, inclusive work environment, we empower our team members to thrive while making a meaningful impact on the financial services sector. Our comprehensive benefits package, including generous pension contributions and wellbeing initiatives, further enhances the rewarding experience of working with us.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement - Six Sigma Trainer / Coach
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend workshops, webinars, or local meetups related to Six Sigma and continuous improvement. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your Six Sigma projects and successes. This can be a game-changer during interviews, as it gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by rehearsing common questions related to Six Sigma methodologies and coaching techniques. The more comfortable you are with your answers, the more confident you'll feel when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that job!
We think you need these skills to ace Continuous Improvement - Six Sigma Trainer / Coach
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your Six Sigma experience and how it aligns with the role. We want to see how your skills can drive continuous improvement in Payment Operations!
Showcase Your Coaching Skills:Since this role involves a lot of training and coaching, share specific examples of how you've successfully guided others in applying Six Sigma principles. We love seeing real-life impacts you've made!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your achievements and experiences, so we can easily see your fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Lloyds Banking Group
✨Know Your Six Sigma Inside Out
Make sure you have a solid grasp of Six Sigma principles, especially DMAIC and Lean methodologies. Be prepared to discuss how you've applied these in past roles, as this will show your practical experience and understanding.
✨Showcase Your Coaching Skills
Since the role involves training and coaching, think of specific examples where you've successfully guided others. Highlight your ability to inspire change and support colleagues in their learning journey.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations related to process improvement. Practise articulating your thought process and decision-making skills in these scenarios to demonstrate your problem-solving abilities.
✨Engage with the Company Culture
Research Lloyds Banking Group's values and initiatives around diversity and inclusion. Be ready to discuss how you can contribute to fostering a culture of continuous improvement and operational excellence within the organisation.
