At a Glance
- Tasks: Lead the transformation of digital customer service through AI-driven conversational banking.
- Company: Join Lloyds Banking Group, a leader in innovative banking solutions.
- Benefits: Enjoy hybrid working, generous pension contributions, and performance bonuses.
- Other info: Be part of a dynamic team with opportunities for professional growth.
- Why this job: Shape the future of banking and enhance customer experiences for millions.
- Qualifications: Proven experience in leading large-scale transformations and improving customer journeys.
The predicted salary is between 70000 - 90000 £ per year.
LLOYDS BANKING GROUP is seeking a Senior Manager – Conversational Banking Transformation to lead a pivotal change in digital customer service. This role will be instrumental in shaping Conversational Banking into an AI-enabled capability, serving millions of clients.
The ideal candidate will have extensive experience in leading large-scale transformations and enhancing customer journeys.
A hybrid working pattern is offered, along with a variety of benefits including generous pension contributions and performance-related bonuses.
Lead AI-Driven Conversational Banking Transformation in Chester employer: Lloyds Banking Group
Lloyds Banking Group is an exceptional employer, offering a dynamic work culture that prioritises innovation and employee development. With a strong commitment to hybrid working, generous pension contributions, and performance-related bonuses, employees are empowered to thrive both personally and professionally while making a significant impact on the future of digital customer service.
