Empathetic Banking Support Specialist in Cheltenham

Empathetic Banking Support Specialist in Cheltenham

Cheltenham Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide empathetic support to customers, guiding them through banking and life events.
  • Company: Join Lloyds Banking Group, a leader in customer-focused banking.
  • Benefits: Enjoy a generous pension, performance bonuses, and comprehensive benefits.
  • Other info: Opportunities for career progression in a supportive environment.
  • Why this job: Make a real difference in customers' lives while advancing your career.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 25000 - 32000 Β£ per year.

Lloyds Banking Group is seeking an empathetic customer service representative in Cheltenham. You'll provide face-to-face support, tailoring your assistance to customers' unique needs, including digital banking guidance and emotional support during significant life events.

With a focus on helping customers thrive, this role offers the chance for career progression into various areas, while being rewarded with comprehensive benefits including a generous pension contribution and performance bonuses.

Empathetic Banking Support Specialist in Cheltenham employer: LLOYDS BANKING GROUP

Lloyds Banking Group is an excellent employer, offering a supportive work culture that prioritises empathy and customer care in Cheltenham. Employees benefit from extensive career growth opportunities, a generous pension scheme, and performance bonuses, all while being part of a team dedicated to making a positive impact on customers' lives during pivotal moments.

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Contact Details:

LLOYDS BANKING GROUP Recruitment Team

We think you need these skills to ace Empathetic Banking Support Specialist in Cheltenham

Empathy
Customer Service
Face-to-Face Communication
Digital Banking Knowledge
Emotional Support
Tailored Assistance
Problem-Solving Skills