At a Glance
- Tasks: Manage vehicle orders and contracts while ensuring top-notch customer service.
- Company: Join a diverse and inclusive team at a leading automotive company.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic role that makes a real difference in vehicle procurement.
- Qualifications: Attention to detail, strong communication skills, and a team-oriented mindset.
The predicted salary is between 30609 - 31809 € per year.
End Date: Thursday 21 May 2026
Flexible Working: We support flexible working. Flexibility in when hours are worked.
Job Details:
- Salary: £30,609 rising to £31,809 in April 2026
- Location: Watford
- Hours: Full-time
- Working Pattern: Hybrid – at least three days per week (60%) at the Watford office. During training, 5 days per week required until competent.
About This Opportunity:
This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships.
- Ensure all orders captured within a 24‑hour turnaround while preparing contracts with employer‑specific details.
- Liaise with dealers to ensure vehicles are accurately and effectively ordered.
- Work with Pricing and Data teams to confirm manufacturer pricing, discounts, and manage monthly price increases.
- Provide exceptional customer service via first contact resolution, meeting KPIs and SLAs by phone and email.
- Take on bespoke and ad‑hoc tasks allocated by Line Manager.
What You’ll Need:
- High accuracy levels and attention to detail
- Motivation to achieve targets individually and as part of a team
- Excellent verbal and written communication skills
- Polite and professional telephone manner
- Strong organisational and time‑management skills
Experience That Would Be Useful:
- Office 365
- Previous purchasing experience
- System experience – eBonn DACS and Salesforce
About Working For Us:
We’re inclusive and celebrate diversity. We welcome applications from under‑represented groups and are disability confident, offering reasonable adjustments in recruitment.
Benefits:
- Generous pension contribution of up to 15%
- Annual performance‑related bonus
- Share schemes including free shares
- Flexible benefits such as discounted shopping
- 22 days’ holiday, plus bank holidays
- Well‑being initiatives and generous parental leave policies
Interested? Get in touch.
Tusker Order Management Advisor - Watford in Carlisle employer: Lloyds Banking Group
As a Tusker Order Management Advisor in Watford, you will join a dynamic team that values flexibility and inclusivity, offering a hybrid working model that promotes work-life balance. With generous benefits including a substantial pension contribution, performance-related bonuses, and a commitment to employee well-being, this role provides ample opportunities for personal and professional growth in a supportive environment. The company fosters a culture of collaboration and excellence, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Tusker Order Management Advisor - Watford in Carlisle
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or through mutual connections. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to order management and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've successfully managed contracts or orders in the past, and be ready to discuss how you handle tight deadlines.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can keep you fresh in their minds. Plus, it shows you're genuinely keen on joining the team.
We think you need these skills to ace Tusker Order Management Advisor - Watford in Carlisle
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Order Management Advisor role. Highlight your relevant experience and skills that match the job description, especially your attention to detail and customer service abilities.
Showcase Your Communication Skills:Since excellent verbal and written communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language, and make sure to proofread for any errors before hitting send!
Highlight Your Team Spirit:We love a team player! Make sure to mention any experiences where you’ve worked collaboratively to achieve targets. This will show us that you can thrive both individually and as part of a team, which is super important for this position.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Lloyds Banking Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Tusker Order Management Advisor. Familiarise yourself with contract management, vehicle procurement, and the importance of maintaining relationships with employers and dealerships. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role requires excellent verbal and written communication, prepare to demonstrate these skills during the interview. Practice articulating your thoughts clearly and politely, as well as how you would handle customer queries. You might even want to role-play common scenarios to get comfortable with the format.
✨Highlight Your Attention to Detail
Given the emphasis on accuracy in this position, be ready to discuss examples from your past experiences where your attention to detail made a difference. Whether it’s managing orders or preparing contracts, showcasing your meticulous nature will resonate well with the interviewers.
✨Prepare for Team Dynamics
This job involves working both independently and as part of a team. Be prepared to talk about your experience in collaborative environments and how you contribute to achieving team targets. Sharing specific examples of teamwork will illustrate your ability to fit into their culture.
