Empathetic Branch Support & Digital Banking Advocate in Burnley

Empathetic Branch Support & Digital Banking Advocate in Burnley

Burnley Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
LLOYDS BANKING GROUP

At a Glance

  • Tasks: Provide empathetic customer support and promote digital banking services.
  • Company: Join Lloyds Banking Group, a leader in customer-focused banking.
  • Benefits: Enjoy competitive pay, career progression, and a supportive work environment.
  • Other info: Opportunities for growth into various banking channels.
  • Why this job: Make a real difference in customers' lives during important moments.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 30000 - 40000 Β£ per year.

Lloyds Banking Group is seeking staff to provide in-branch, face-to-face customer support, assisting with everyday banking tasks and guiding customers through important moments such as bereavement, fraud, or vulnerability.

You will promote digital banking, help customers use online and mobile services, and identify opportunities to connect customers with suitable products.

Progression into other channels is possible over time.

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Empathetic Branch Support & Digital Banking Advocate in Burnley employer: LLOYDS BANKING GROUP

Lloyds Banking Group is an exceptional employer that prioritises employee well-being and professional growth, offering a dynamic work culture that fosters collaboration and innovation. With the flexibility of remote working and opportunities for career advancement within the Economic Crime Prevention function, employees can thrive in a supportive environment while contributing to meaningful compliance efforts. The company's commitment to diversity and inclusion further enhances its appeal, making it a rewarding place to build a career.

LLOYDS BANKING GROUP

Contact Details:

LLOYDS BANKING GROUP Recruitment Team

We think you need these skills to ace Empathetic Branch Support & Digital Banking Advocate in Burnley

Customer Support
Empathy
Communication Skills
Digital Banking Knowledge
Problem-Solving Skills
Vulnerability Awareness
Fraud Awareness