At a Glance
- Tasks: Conduct quality assurance reviews and provide constructive feedback on financial crime cases.
- Company: Leading UK business committed to diversity, equity, and inclusion.
- Benefits: Generous pension, annual bonus, flexible benefits, and 24 days' holiday.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Make a real impact in financial crime oversight while developing your skills.
- Qualifications: 2-3 years in financial crime with strong analytical and communication skills.
The predicted salary is between 33203 - 34950 £ per year.
A Financial Crime Quality Assurance Analyst is required to deliver independent oversight on customer account reviews across Consumer Relationships. The role focuses on supporting high-quality, consistent decision-making by ensuring reviews are aligned to policy, regulatory requirements and risk standards.
As a Financial Crime Quality Assurance Analyst, you'll play an important role in reviewing case decisions, identifying risks and supporting improvements across Financial Crime Operations. You'll work closely with Team Managers, senior colleagues and specialist teams to ensure consistent and effective quality assurance across the function.
What You'll Be Doing:
- Conduct Quality Assurance reviews across Financial Crime teams, providing clear and constructive feedback.
- Ensure all reviews meet policy, regulatory and local risk standards.
- Assess case rationale to ensure decisions are clear, well-evidenced and aligned to expectations.
- Identify trends, risks and areas for improvement across case outcomes.
- Support colleague development and training where required.
- Collaborate with business partners to support process improvements and best practice.
- Contribute to reporting and provide insight to support team and business objectives.
- Manage your own workload effectively to deliver against quality and productivity expectations.
What You'll Need:
We know that great talent comes from many backgrounds. While this role may reference a suggested range of experience in years, this is intended as a guide only. What matters most is that you can demonstrate the essential skills outlined. If you have relevant, transferable experience, we encourage you to apply.
- Essential:
- Approximately 2-3 years of experience in Financial Crime (e.g. AML, ODD/KYC, Transaction Monitoring or Investigations).
- Good understanding of Economic Crime Policy and its practical application.
- Ability to assess case information and identify potential risks.
- Strong analytical skills with the ability to identify trends and raise appropriately.
- Strong attention to detail.
- Excellent communication skills, including delivering clear and constructive feedback.
- Ability to manage workload effectively and prioritise tasks.
- Desirable:
- Experience in Quality Assurance, audit or control environments.
- Experience supporting training or development activity.
- Exposure to reporting or MI.
About Working for Us:
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%.
- An annual performance-related bonus.
- Share schemes including free shares.
- Flexible benefits you can adapt to your lifestyle.
- 24 days' holiday, plus bank holidays.
- A range of wellbeing initiatives and generous parental leave policies.
Ready for a career where you'll learn and thrive? Apply today and find out more!
Quality Assurance Analyst in Birmingham employer: LLOYDS BANKING GROUP
Join a forward-thinking organisation that prioritises diversity, equity, and inclusion, making it an exceptional employer for Quality Assurance Analysts. With a hybrid working model, generous benefits including a pension contribution of up to 15%, and a commitment to employee development, you'll thrive in a supportive environment that values your contributions and encourages growth. Our offices across vibrant cities like Birmingham, Manchester, and Edinburgh offer unique opportunities to engage with diverse teams while making a meaningful impact in the Financial Crime sector.
