At a Glance
- Tasks: Coordinate and complete monthly reduction reports for salary sacrifice customers.
- Company: Join an award-winning car leasing company committed to sustainability.
- Benefits: Enjoy flexible working, competitive salary, generous pension, and 24 days holiday.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real impact in finance while supporting planet-positive mobility.
- Qualifications: Customer relationship experience and strong attention to detail required.
The predicted salary is between 36224 - 38130 £ per year.
End Date: Thursday 18 June 2026
Salary Range: £36,224 - £38,130
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Flexibility in when hours are worked.
Based in Watford.
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Watford office. During the training period, we do ask new starters to be in the office 5 days a week until they are competent and fully trained unless an exception is requested whereby we will adapt and support.
The Sales Support Executive will coordinate and complete monthly manual reduction reports for all salary sacrifice customers requiring this service. Additionally, they will assist with P46 reports for new and returned vehicles to guarantee detailed reporting to HMRC.
About us / Why Lloyds Banking Group? We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. We’re an award-winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars.
What you’ll need:
- Experience in developing and managing relationships with customers is required.
- Strong attention to detail with an excellent customer service attitude.
- Excellent problem-solving abilities and strong organisational and planning skills.
- To schedule, run and provide monthly reduction reports to salary sacrifice accounts.
- Produce and upload Edenred and AON reports when required.
- Handle and analyse sophisticated reduction report queries from customers.
- Manual intervention required to support customer’s reduction report requirements.
- Create and supply the Weekly CPC order and delivery report.
- Regular communication with Account Management Team, Finance, Contract Management and End of Contract Teams.
- Review and monitor complaint and issue reports alongside Customer Services.
- Documentation of any customer changes in agreed reporting.
- Completion of P46’s for relevant customers for accurate and timely reporting to HMRC.
About working for us: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you. Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future.
Tusker Sales Support Executive (Reduction Reports) - Watford employer: Lloyds Bank
Lloyds Banking Group is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With flexible working options, a generous benefits package including a substantial pension contribution and performance-related bonuses, and a commitment to diversity and sustainability, employees in Watford can thrive both personally and professionally while contributing to a meaningful mission of shaping finance for good.
StudySmarter Expert Advice🤫
We think this is how you could land Tusker Sales Support Executive (Reduction Reports) - Watford
✨Tip Number 1
Get to know the company! Research Lloyds Banking Group and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to sales support and reduction reporting. Use the STAR method to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Tusker Sales Support Executive (Reduction Reports) - Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support Executive role. Highlight your experience in customer relationship management and attention to detail, as these are key for this position.
Showcase Your Skills:Don’t forget to mention your IT skills, especially with Excel. If you’ve got experience with Vlookups or similar tools, let us know! We love seeing how you can handle data and reporting.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your points well. This will help us see your organisational skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Lloyds Bank
✨Know Your Numbers
As a Sales Support Executive, you'll be dealing with reduction reports and P46s. Brush up on your Excel skills, especially VLOOKUPs, and be ready to discuss how you've used data analysis in previous roles. This will show that you can handle the technical aspects of the job.
✨Understand the Company’s Values
Lloyds Banking Group is focused on sustainability and customer service. Familiarise yourself with their mission to drive down emissions and support planet-positive mobility. Be prepared to share how your values align with theirs and how you can contribute to their goals.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like resolving customer complaints or managing tight deadlines. Think of examples from your past experiences where you demonstrated problem-solving skills and attention to detail, as these are crucial for this role.
✨Show Your Team Spirit
This role involves regular communication with various teams. Highlight your experience in collaborating with others and how you’ve built relationships in previous jobs. Being a team player is key, so share stories that showcase your ability to work well with different departments.
