At a Glance
- Tasks: Lead the Stockbroking Lab to enhance customer experiences and drive innovation.
- Company: Join Lloyds Banking Group, a leader in diversity and inclusion.
- Benefits: Competitive salary, extensive benefits, and flexible working options.
- Other info: Dynamic team culture with opportunities for professional growth.
- Why this job: Make a real impact on financial services while growing your career.
- Qualifications: Experience in CX/UI/UX development and agile environments required.
The predicted salary is between 106565 - 125370 £ per year.
Salary Range: £106,565 - £125,370
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working, Job Share
Location: Leeds or Edinburgh.
Salary: £106,500pa to £125,300pa plus an extensive benefits package.
Hours: Full time.
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What You’ll Be Doing:
This Lab Product Owner role leads the Stockbroking Lab, the delivery engine behind the Halifax Sharedealing (HSDL) platform. The Lab is responsible for the end to end stockbroking journey across back-end systems and online experiences. You’ll lead a high performing team to keep the platform compliant, resilient and operating at pace. You'll embed continuous improvement, champion innovation while managing risk, and bring confidence and credibility to engage senior partners, set clear expectations and balance ambition with capacity. Your focus is on carrying out plans, turning strategy into reality and converting innovative ideas into high quality, measurable outcomes quickly.
Why Join Us?
We’re investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey!
What We’re Seeking:
We want a candidate who understands market forces and competitor movements. Someone who approaches challenges with creativity and commercial awareness to produce excellent customer experiences and business success. They must also be curious about new technologies that help develop a more competitive, future-ready solution.
To Excel in This Role, Candidates Should:
- Continuously analyse competitors, industry trends worldwide, and translate competitor insights into actionable strategies that improve market share.
- Build visually and emotionally engaging journey experiences that attract and retain customers.
- Use data and insights to identify friction points and optimise conversion rates.
- Collaborate with sales and marketing teams to ensure consistency and efficiency.
- Drive product adoption and revenue growth through optimised journey development.
- Have excellent communication, leadership and collaborator management skills.
Your Key Accountabilities Will Include:
- Delivering value by maintaining clarity on team objectives and communicating them effectively to collaborators.
- Crafting the product as a service, ensuring solutions meet customer needs without introducing unnecessary complexity.
- Owning delivery against objectives and key results (OKR’s).
- Coordinating with other Product Owners to ensure dependencies are visible, managed and appropriately prioritised across backlogs.
- Prioritising with rigor, balancing technical releases, central initiatives and regulatory commitments alongside customer and partner needs.
- Embedding strong nonfunctional standards, including robustness, performance, scalability, usability, maintainability and ease of integration.
- Cultivating a test and learn culture, encouraging the team to prototype, build MVPs and validate early in model office environments.
What We’ll Need From You:
We’re seeking an individual who has experience in:
- CX and UI/UX development, and digital transformation – leading discovery through to live and translating insights into tangible customer experience improvements.
- Delivering at scale in an Agile environment – operating across multiple workstreams, crafting and prioritising backlogs and maintaining pace while managing dependencies.
- Leading teams in adopting new technology – taking teams through change e.g., piloting new tools/approaches, defining guardrails and embedding new practices into BAU or equivalent experience.
- Collaborating effectively with technical and cross functional teams including engineering, building, operations, risk/compliance, and commercial.
- Handling budgets and resources tightly, delivering within cost constraints.
- Influencing across a wide collaborator group – communicating confidently, aligning priorities across teams, and securing timely decisions through outcome-focused storytelling.
- Owning dependencies and proactively resolving risks and issues – identifying and managing cross-team dependencies, raising concerns early, and proactively driving mitigations to protect outcomes and timelines.
This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
Ready to make an impact? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Senior Product Owner - Stockbroking Lab employer: Lloyds Bank
Contact Detail:
Lloyds Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Product Owner - Stockbroking Lab
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its competitors. Show them you know the market inside out and can bring fresh ideas to the table.
✨Tip Number 3
Practice your storytelling skills. Be ready to share how your past experiences align with their needs, especially around product ownership and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive!
We think you need these skills to ace Senior Product Owner - Stockbroking Lab
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Product Owner role. Highlight your experience in CX, UI/UX development, and Agile environments, as these are key aspects we're looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you've driven product adoption or improved customer experiences. We love seeing measurable outcomes that demonstrate your impact!
Be Authentic: Let your personality shine through in your application. We value creativity and commercial awareness, so don’t hesitate to share your unique approach to challenges and how you’ve led teams through change.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and you’ll find all the details you need about the role there!
How to prepare for a job interview at Lloyds Bank
✨Know Your Product Inside Out
Before the interview, make sure you thoroughly understand the Stockbroking Lab and the Halifax Sharedealing platform. Familiarise yourself with its features, benefits, and any recent updates or changes. This will help you speak confidently about how you can contribute to its success.
✨Showcase Your Agile Experience
Since this role requires delivering at scale in an Agile environment, be prepared to discuss your previous experiences with Agile methodologies. Share specific examples of how you've managed backlogs, prioritised tasks, and led teams through change, highlighting your ability to maintain pace while managing dependencies.
✨Demonstrate Your Customer-Centric Approach
The role focuses on creating excellent customer experiences, so come ready to discuss how you've used data and insights to identify friction points in user journeys. Be specific about the strategies you've implemented to optimise conversion rates and enhance customer satisfaction.
✨Prepare for Collaborative Scenarios
Collaboration is key in this position, so think of examples where you've effectively worked with cross-functional teams. Be ready to explain how you’ve influenced stakeholders, aligned priorities, and secured decisions through clear communication and outcome-focused storytelling.