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- Tasks: Shape and deliver innovative payment solutions for millions of digital customers.
- Company: Join Lloyds Banking Group, a leader in financial services with a commitment to diversity.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Inclusive workplace with support for diverse backgrounds and abilities.
- Why this job: Make a real impact on how people manage their money in a dynamic environment.
- Qualifications: 4-6 years as a Product Owner or similar, with strong agile experience.
The predicted salary is between 61344 - 68160 £ per year.
Salary Range: £61,344 - £68,160
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working
Location: Bristol
Hours: Full time (35 hours per week)
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments in line with our Flexibility Works policy.
What you’ll be doing: You’ll join the Consumer Servicing & Engagement (CS&E) Platform, within the Payments Lab. As a Product Owner, you’ll play a hands-on role in shaping and delivering capabilities across payments and customer details management journeys, operating within a highly regulated, customer-critical environment serving millions of digital customers. You’ll be accountable for defining, prioritising and delivering value through your product backlog, ensuring solutions meet clear customer needs, align with business outcomes, and operate safely within regulatory and risk expectations. Working closely with Engineers, Experience Designers, Customer Journey Managers, Platforms, Risk and Control partners, you’ll translate complex customer and business needs into clear, actionable backlog items that teams can confidently build and release. This is a delivery-focused role, balancing strategic intent with day-to-day execution, and ensuring what we ship genuinely improves customer and business outcomes end-to-end.
Why join us? You’ll be working on products that support millions of customers and play a critical role in how people interact with their money. This role offers real influence over how new capabilities are shaped, tested and scaled within one of the UK’s largest digital banking platforms. You’ll operate in an environment that values experimentation, learning and continuous improvement, while being part of a team that takes accountability, risk and customer trust seriously.
What we’re looking for:
- Essential experience and capabilities:
- 4–6 years’ experience as a Product Owner, Product Manager or similar role within digital, payments or platform environments
- Experience defining and owning product vision and roadmaps, balancing customer, partner and risk needs
- Strong ability to translate customer problems into prioritised backlogs, user stories and acceptance criteria
- Experience working closely with engineering teams, with sufficient technical understanding to assess feasibility and complexity
- Proven experience delivering value using agile ways of working (Scrum, Kanban), with hands-on use of tools such as Jira and Confluence
- Strong stakeholder management and influencing skills, using data and insight to drive decisions
And any experience of these would be great:
- Experience working in Financial Services
- Exposure to financial planning, cost control or dependency management within product delivery
- Experience working with APIs, data-led products or regulated environments
- Background collaborating across engineering, design, risk and compliance teams
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you: Our ambition is to be a leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We’re committed to creating an environment where everyone can thrive. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria through the Disability Confident Scheme.
Ready to make an impact? Apply today!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Product Owner employer: Lloyds Bank
Contact Detail:
Lloyds Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Lloyds Banking Group. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by understanding the company’s values and how they align with your own. Be ready to share examples of how you've delivered value in previous roles, especially in agile environments.
✨Tip Number 3
Showcase your problem-solving skills! Be prepared to discuss how you've translated complex customer needs into actionable backlogs. Use specific examples to demonstrate your experience as a Product Owner.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making an impact.
We think you need these skills to ace Product Owner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Product Owner role. Highlight your experience in digital, payments, or platform environments, and show how your skills align with what we’re looking for.
Showcase Your Achievements: Don’t just list your responsibilities; share specific examples of how you’ve delivered value in previous roles. Use metrics where possible to demonstrate your impact, especially in agile environments.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. We want to see that you can translate complex ideas into actionable items, just like you would in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Lloyds Bank
✨Know Your Product Inside Out
As a Product Owner, it's crucial to understand the products you'll be working on. Familiarise yourself with the company's offerings, especially in the payments and customer management space. This will help you articulate how your experience aligns with their needs during the interview.
✨Showcase Your Agile Experience
Since the role requires experience with agile methodologies, be prepared to discuss specific examples of how you've successfully delivered value using Scrum or Kanban. Highlight your hands-on use of tools like Jira and Confluence to demonstrate your practical knowledge.
✨Prepare for Stakeholder Management Questions
Expect questions about how you've managed stakeholders in the past. Think of examples where you've used data and insights to influence decisions. This will show that you can balance customer needs with business outcomes effectively.
✨Demonstrate Your Problem-Solving Skills
Be ready to discuss how you've translated complex customer problems into actionable backlog items. Prepare a few scenarios where you identified a problem, prioritised it, and worked with teams to deliver a solution that improved customer outcomes.