Tusker Account Development Manager in Manchester

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Job Description Summary: Remote but based from Watford.

About this Opportunity: Tusker requires an Account Development Manager to manage the development and growth of profitable business to maintain opportunities within existing customers, drive marketing visibility, with process improvements and order take of both Public & Private Sector organisations by engaging with customers and end users.

About us: We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. We’re an award-winning car leasing company who have been providing company car and tax efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that will have less impact on our environment, supporting planet positive mobility and a brighter more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too.

What you’ll need:

• 1+ Years experience in Account Management/Development within Automotive / Employee Benefits Sector within contract retention of Public & Private Sector organisation with a Minimum eligible employee base of 500 + per client.
• Strong presentation skills both face to face and remotely – being able to present the scheme and its benefits to employees via multiple channels e.g. in person roadshows and virtual webinars acting as the product expert for new and existing schemes.
• Experience at engaging, holding & building relationships at multiple levels both internally and externally with excellent communication skills; with monthly telephone health checks with all allocated accounts, and are commercially and financially astute with the ability to work to tight deadlines and demanding targets.
• Work collaboratively & proactively with Tusker's UK Strategy & Commercial Partnership Manager to ensure strong growth with Tusker's EBP’s (Employee Benefits Providers) and the Marketing team to ensure each of our customers has a robust scheme awareness communications plan.
• Work closely with the Business Development Managers and Account Implementation teams to help obtain new business to ensure the smooth transition from prospect to customer. Assist Business Development Managers through tenders, shortlist presentations and pre-go live meetings where required.
• Extensive knowledge of customer processes and procedures and strives to improve these where needed throughout the course of the customer's contract. Propose legislative and advisory changes of scheme structure to the customer where necessary and then see those changes through to completion. Also ensure customers Aged Debt is continually monitored alongside the Finance Team across 30-, 60- & 90-day payment profiles.
• A good level of IT literacy; with a robust knowledge of Excel, Word, PowerPoint and online systems – v look up and pivot tables as a basic standard.
• Full UK driving licence.
• Maintain external Key Stakeholder relationships across multiple levels, including Director, Senior HR, Payroll, Finance, Marketing and Procurement functions.
• Identify and manage opportunities within existing customers to drive marketing visibility, process improvements and order take.
• Collaborative working with ADM equivalents within our framework providers and EBPs to ensure growth plans and targets are achieved.
• Diplomacy & Empathy Personal presence and credibility; demonstrating enthusiasm and self-motivation with proficient knowledge of current UK Tax and NI rules and legislation.
• Working proficiency of the processes of the business but predominantly with Marketing, Operational teams, Implementation and the Sales Team to maintain the customers SLAs/KPIs and be the point of escalation and resolution for employee and employers.
• To achieve and exceed (where possible) the set budgeted targets.
• Preparation of raw data and present these findings back to customers via MI packs/quarterly review meeting.

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

Ready to start growing with purpose? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.