At a Glance
- Tasks: Lead performance and trading for our General Insurance portfolio, driving growth and optimising customer outcomes.
- Company: Join Lloyds Banking Group, a leader in diversity and inclusion in the finance sector.
- Benefits: Competitive salary, extensive benefits package, and flexible hybrid working options.
- Other info: Be part of a culture that values innovation, accountability, and continuous improvement.
- Why this job: Make a real impact in shaping the future of financial services while developing your career.
- Qualifications: Strong experience in trading and performance management within General Insurance or Financial Services.
The predicted salary is between 92701 - 109060 £ per year.
Salary Range: £92,701 - £109,060
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working
Job Description Summary:
We're looking for a commercially driven Performance & Trading Senior Manager to lead the performance of our General Insurance portfolio for a 12-month Fixed Term Contract period. This is a high-impact leadership role responsible for driving profitable growth, optimising customer outcomes and delivering income targets across our insurance propositions. Use data, insight and market intelligence to discover opportunities, mitigate risks and influence strategic decisions across pricing, underwriting, marketing, proposition and distribution. Working across internal customers and partners, you'll ensure we're making the right trading decisions, delivering against plan and maximising value for customers and the business.
What you’ll be doing:
- Lead Portfolio Trading, Performance & Planning
- Own the trading performance of the General Insurance portfolio.
- Develop and manage quarterly and annual volume, income and profitability plans, aligned to strategic and financial objectives.
- Partner closely with Finance to maintain robust forecasts, challenge assumptions and assess delivery against plan.
- Monitor key commercial metrics including income, GWP, conversion, retention, claims performance, PATC, ATV and profitability.
- Lead weekly and monthly trading forums, identifying risks, opportunities and performance improvement actions.
- Drive interventions to ensure delivery of trading, income and growth targets.
Deliver Insight-Led Commercial Decisions:
- Turn complex data into clear, actionable business insight.
- Develop performance reporting, forecasting and scenario modelling.
- Provide executive-level performance updates and recommendations.
- Evaluate commercial opportunities and investment cases.
Influence Pricing and Underwriting Strategy:
- Partner with pricing teams and insurers to optimise portfolio performance.
- Assess market and competitor movements to inform trading decisions.
- Challenge assumptions and ensure actions deliver the right balance of growth and profitability.
Optimise Acquisition and Customer Growth:
- Work closely with marketing, retail and digital teams to maximise customer acquisition and conversion.
- Find opportunities to improve customer journeys and remove friction.
- Support targeted activity to drive growth, retention and customer value.
Shape Future Strategy:
- Contribute to the long-term General Insurance strategy.
- Identify opportunities for growth, innovation and proposition development.
- Support delivery of strategic initiatives and change programmes.
Why join us?
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we’re looking for:
- Strong commercial, trading and performance management experience within General Insurance, Financial Services or a related sector.
- Demonstrable experience developing business plans, forecasts and performance outcomes against financial targets.
- Proven ability to influence senior internal customers and drive business performance.
- Excellent analytical skills with the ability to translate insight into action.
- Experience working across multiple commercial levers, including pricing, marketing, product, customer journeys and partner management.
- A strategic thinker who can balance growth, profitability, risk and customer outcomes.
Leadership Expectations:
- Create a high-performance and results-focused culture.
- Coach and develop colleagues to strengthen commercial capability.
- Encourage innovation and continuous improvement.
- Build strong cross-functional relationships and lead through influence.
- Drive accountability and pace in decision-making and delivery.
This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.
Ready to make an impact? Apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.
Performance and Trading Senior Manager (Fixed Term Contract) in London employer: Lloyds Bank
At Lloyds Banking Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Fort William. With a strong focus on employee growth through our Skill Progression Framework, we provide ample opportunities for career advancement while ensuring a healthy work-life balance with flexible working options. Our comprehensive benefits package, including generous pension contributions and wellbeing initiatives, reflects our commitment to the well-being of our colleagues, making us a great place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Performance and Trading Senior Manager (Fixed Term Contract) in London
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
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Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Lloyds Bank. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
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✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Lloyds Bank. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Performance and Trading Senior Manager (Fixed Term Contract) in London
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Lloyds Bank and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
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How to prepare for a job interview at Lloyds Bank
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
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If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Lloyds Bank.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Lloyds Bank's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
