At a Glance
- Tasks: Lead AI transformation initiatives to reshape lending experiences for customers and colleagues.
- Company: Join Lloyds Banking Group, a forward-thinking bank shaping finance for good.
- Benefits: Enjoy a competitive salary, generous pension, 30 days holiday, and flexible working options.
- Other info: Be part of an inclusive culture that values diversity and offers excellent career growth.
- Why this job: Make a real impact by integrating AI into banking, enhancing customer journeys and operational efficiency.
- Qualifications: Experience in business and technology transformation, with a strong product approach.
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working, Job Share.
What if AI could help a bank deliver change in months instead of years? We're looking for a strategic leader to help reshape how lending is delivered across Business & Commercial Banking. As Lead Integrator, AI Transformation, you'll sit at the intersection of business, product and technology, identifying how AI can accelerate delivery, simplify complexity and create better outcomes for customers, colleagues and the business.
About this opportunity: As Lead Integrator, AI Transformation, you'll play a pivotal role in one of the most strategically important transformations within Business & Commercial Banking. We're reshaping how we deliver lending for our Business Banking and SME customers, improving speed, transparency and reliability across the end-to-end lending journey.
Our ambition is to delight both customers and colleagues by designing and building friction-free experiences, removing unnecessary complexity and using AI-powered capabilities to accelerate delivery, improve productivity and create better outcomes. We're creating a modern, digital-first lending experience while supporting the Group's growth ambitions through scalable technology, simplified operating models and intelligent automation.
In this role, you'll operate at the intersection of business, product and technology. You'll coordinate complex, cross-platform transformation, bringing together priorities, backlogs, dependencies and delivery teams to accelerate outcomes. Working across multiple platforms and partner groups, you'll help develop how AI capabilities are embedded into customer journeys and how AI-enabled ways of working transform the way products and services are delivered across the organisation.
This is a highly visible leadership role requiring strong commercial thinking, a product approach and the ability to translate strategic priorities into measurable customer, colleague and business value.
What you’ll be doing:
- Lead the integration and execution of AI-enabled transformation initiatives across lending journeys, translating strategic priorities into coordinated delivery outcomes.
- Shape and drive the adoption of AI-enabled capabilities, ensuring they create measurable value for customers, colleagues and the business.
- Coordinate work across multiple platforms and teams, connecting backlogs, dependencies and priorities to accelerate the delivery of high-value customer and business outcomes.
- Partner with Product Owners, Engineering Leads, Architects and business collaborators to identify, prioritise and deliver AI opportunities across customer and colleague journeys.
- Bring a strong product approach, challenging priorities, asking the right questions and ensuring investment decisions remain focused on measurable commercial, customer and operational outcomes.
- Lead experimentation, proofs of concept and pilot initiatives to validate emerging AI opportunities and accelerate adoption across product and technology teams.
- Find opportunities to use AI, automation and emerging technologies to improve software delivery, simplify operating models and accelerate the path from idea to production.
- Influence senior leaders across Business & Commercial Banking, Technology, Risk and Operations, bringing clarity to complexity and driving alignment around strategic transformation priorities.
Why Lloyds Banking Group?
If you think all banks are the same, you’d be wrong. We’re an innovative, fast-changing business that’s shaping finance as a force for good. A bank that’s empowering its people to innovate, explore possibilities and grow with purpose.
What you’ll need:
- Proven experience leading complex business and technology transformation within financial services, fintech, technology or other large-scale digital organisations.
- Experience applying AI, automation or emerging technologies to improve delivery effectiveness, customer journeys, operating models or organisational productivity.
- A strong product approach, with experience translating business strategy into prioritised outcomes and delivered value.
- Experience coordinating complex cross-functional delivery across business, product and engineering teams, bringing together multiple workstreams, priorities and dependencies.
- The ability to operate confidently across business, product and technology domains, building credibility and alignment with a diverse range of colleagues.
- Exceptional influencing and collaborator management skills, with experience communicating complex challenges, trade-offs and opportunities to senior leaders.
- Strong problem-solving capability, with the ability to bring structure to ambiguity, remove blockers and accelerate delivery outcomes.
It would also be useful if you had...
- Experience of credit, lending or banking customer journeys, including an understanding of operational, risk and regulatory considerations.
- Strong storytelling skills, with the ability to translate complex technology and transformation initiatives into compelling customer, commercial and business outcomes.
- Experience working within product-led or team-of-teams operating models, driving collaboration across multiple platforms and delivery teams.
- Experience supporting discovery, experimentation, innovation or product strategy activities that help shape future customer experiences.
- Knowledge of modern software development practices, engineering operating models, AI agents, automation technologies or emerging digital capabilities.
About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus.
- Share schemes including free shares.
- Benefits you can adapt to your lifestyle, such as discounted shopping.
- 30 days’ holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Lead Integrator, AI Transformation in London employer: Lloyds Bank
At Lloyds Banking Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Fort William. With a strong focus on employee growth through our Skill Progression Framework, we provide ample opportunities for career advancement while ensuring a healthy work-life balance with flexible working options. Our comprehensive benefits package, including generous pension contributions and wellbeing initiatives, reflects our commitment to the well-being of our colleagues, making us a great place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Lead Integrator, AI Transformation in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lloyds Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Lead Integrator, AI Transformation in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lloyds Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lloyds Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lloyds Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lloyds Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lloyds Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lloyds Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
