Comms/Content Designer (12-Month FTC) in London

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all our colleagues can make a real difference.

About this opportunity

We are seeking an experienced Communications Manager to join our Enterprise Experience Design team and support our Emerging Technology and Innovation (ET&I) colleagues. This role is integral to shaping, curating, and driving our internal and external communications strategy for ET&I. You'll play a pivotal role in managing communications across various channels, ensuring they are engaging, impactful, and aligned with our strategic goals – from planning through to execution. You'll collaborate with a team of product owners and designers within the ET&I space, bringing our ideas to life for the wider LBG community.

Your role will involve:

• Evaluating and optimising existing communication channels, streamlining processes where necessary.
• Developing communications strategy and implementing an internal and external communications and engagement plan.
• Utilising your UX, Visual and Content Design skills to produce engaging content that clearly communicates the ethos, achievements and impact our ET&I colleagues are delivering.
• Planning, organising and hosting internal and external events.
• Effectively analysing and measuring the impact of all communications.
• Ensuring the production of high-quality communication materials across channels such as email newsletters, our social Viva Engage community and podcasts.
• Overseeing content and structure management on SharePoint.
• Proofreading and creating engaging content with a focus on different target audiences to ensure communications resonate effectively.

What you’ll need:

• Experience in developing a communications strategy for both internal and external audiences.
• Strong verbal and written communication skills.
• Excellent UX, Content and Visual Design crafts.
• Proficiency in Microsoft 365 and SharePoint.
• Experience in planning and launching communications across various internal and external channels.
• Strong competency in information gathering and stakeholder engagement/management.
• Experience in promotional visual design (print and digital), with familiarity in Figma, Adobe Creative Suite and Synthesia.
• Experience in planning and hosting events.

And someone who is:

• Confident and proactive in bringing ideas to the table.
• A strong storyteller capable of crafting compelling narratives and measuring the impact.
• Independent and persistent in chasing content when necessary.

About Working For Us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to start growing with purpose? Apply today and let’s create something extraordinary together! At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.