Artificial Intelligence Lead (18 month FTC) in London

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Flexible Working Options: Flexibility in when hours are worked, Hybrid Working, Job Share.

About this opportunity: We’re looking for a specialist AI Lead to drive the transformation of Group Corporate Affairs (GCA), embedding AI, agents, and automation to reimagine how we work. You will cut through complexity to make AI accessible and actionable for a communications function. You will set a clear vision for how AI transforms Corporate Affairs and use strong storytelling and strategic leadership to bring the function with you and accelerate important change.

You will bring hands-on experience across the Microsoft ecosystem, particularly Power Apps and Copilot Studio, and a strong track record of delivering AI-enabled automation. You will turn complex technical capability into practical, scalable solutions using low-code tools, while influencing more advanced, enterprise-level AI development with central teams.

• Set and lead the AI strategy for GCA, defining how AI, agents, and automation transform workflows, capability, and impact.
• Design and deliver practical AI solutions, working with Platform, Digital, BMX, and CDAO to implement tools that drive measurable value.
• Lead and manage 1x direct report (AI Manager) as well as guiding 15-20 curious and proactive self-starters to drive momentum across GCA.
• Drive adoption and embed AI into ways of working, removing barriers and ensuring teams can confidently use new capabilities day to day.
• Lead education and upskilling, building AI literacy across Corporate Affairs through structured programmes and practical use cases.
• Translate complex technology into clear, actionable guidance, making AI accessible and relevant for a communications function.
• Align stakeholders and lead change, bringing senior leaders and teams with you through clear storytelling, engagement, and delivery.
• Continuously improve and optimise, using data and insight to track impact, refine approaches, and scale what works.
• Bring external perspective, ensuring GCA remains at the forefront of AI adoption and thought leadership.

• A clear, actionable AI strategy aligned to business priorities and regularly reviewed.
• Deployment of new AI agents delivering measurable improvements in process efficiency or content quality.
• Clear collaboration and hand-offs with Digital, BMX, and other teams, with defined ownership boundaries.
• Measurable improvements in efficiency, workflow automation, and adoption.
• High and sustained levels of adoption, with clear metrics demonstrating usage and impact.
• Strong AI capability across Corporate Affairs, with AI embedded in day-to-day operations.
• Demonstrable improvement in AI literacy and confidence through structured upskilling programmes.
• Strong stakeholder alignment, with AI initiatives clearly linked to business priorities.
• GCA recognised as a leader in responsible, innovative AI adoption and transformation.

Why join us? We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

• Proven experience driving technology adoption and change in a complex, matrixed environment.
• Deep understanding of AI technologies and agent/automation solutions (e.g. chatbots, predictive analytics, SharePoint, Power Apps, agentic AI) and their practical application in communications or corporate functions.
• Strong background in designing and delivering tailored education or upskilling programmes for communications.
• Excellent collaboration and influencing skills, with the ability to engage across various organizational tiers.
• Analytical approach, comfortable using data to guide decisions and measure impact.
• Creative and curious problem solver, able to translate technical concepts into accessible, actionable insights.
• Experience in communications is highly desirable.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you. Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a multifaceted benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 Days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.