Assistant Marketing Manager - Workplace Employee Engagement (12 Month FTC/Secondment) in Edinburgh

Salary Range: £40,824 - £45,360

We support flexible working – click here for more information on flexible working options.

Flexible Working Options: Hybrid Working

Location: Edinburgh

Hours: Full Time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

This vacancy is in the team that plans and produces best-in-class customer communications under the Scottish Widows brand for our life and pensions business. You’ll be part of our established Workplace Marketing Consultancy team, supporting the delivery of tailored employee engagement campaigns and initiatives for our largest Workplace pension schemes.

Our employee engagement offering is a key part of our Workplace Pensions proposition. Central to our approach is engaging and educating employees to ensure they understand the benefit of their workplace pension and the importance of planning for the future.

You will work with our wider Marketing team, Distribution and Proposition partners, and creative agencies, to deliver our tailored marketing consultancy service and provide recommendations within an area of expertise. You’ll support to inspire change, ensuring that customer experience and performance data are the main driver of our decision making, enabling us to deliver outstanding and tailored customer communications.

What you’ll be doing:

• Delivery of customised marketing consultancy for our largest Workplace pension schemes, based on an established employee engagement programme.
• Designing and delivering tailored employee engagement plans, including identifying most appropriate channels of communication, and working with creative agencies to develop copy and creative.
• Effective measurement of all employee engagement activity and initiatives through robust objectives and reporting to ensure client/business objectives are met.
• Delivery of Workplace Marketing campaigns, projects and activities by following the approval process and operating within tight governance controls.
• Identifying key moments in Workplace customer journeys to build better experiences, whilst also focusing on creative excellence.
• Navigating a wide variety of existing processes, procedures and precedents to interpret data and identify possible solutions.
• Establishing excellent working relationships with internal collaborators and external clients and agencies to ensure effective delivery of all employee engagement activity.

Why join us?

We’re transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We’re growing, and we’d love you to be part of the journey.

What we’re looking for:

• Multi-channel Marketing – 5 years+ experience across multi-channel campaign delivery and a good awareness of ad-tech enabled targeted campaign methods. Proven record of assisting the delivery of best in class campaigns that deliver clear commercial outcomes.
• Workplace Pensions experience, comms experience preferred.
• Ability to build and maintain strong working relationships.
• Self-motivated, ability to effectively prioritise and work to deadlines.
• Accurate, clear and concise communication (written and verbal).
• Experience of reviewing and collating feedback on creative concept/artwork.
• Ability to collate and analyse data using pre-determined tools, methods and formats.
• Strong attention to detail.
• Positive and proactive attitude with a passion for doing the right thing for customers.
• Client and agency management experience would be really useful.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 28 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.