At a Glance
- Tasks: Support operational readiness and deliver training for Financial Crime initiatives.
- Company: Join Lloyds Banking Group, a leader in finance with a commitment to diversity.
- Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
- Other info: Embrace a dynamic environment with opportunities for growth and learning.
- Why this job: Make a real impact in transforming financial services while developing your skills.
- Qualifications: Experience in training, operational readiness, and Financial Crime knowledge is essential.
The predicted salary is between 44901 - 49890 £ per year.
End Date: Friday 20 November 2026
Salary Range: £44,901 - £49,890
We support flexible working – click here for more information on flexible working options.
Flexible Working Options: Hybrid Working, Job Share
Location(s): Birmingham, Leeds, Manchester or Edinburgh
Hours: Full time – 35 hours per week
Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What you’ll be doing:
- Join Consumer Financial Crime Strategy & Change and help deliver strategic, operational and regulatory change that strengthens controls, improves customer outcomes and increases efficiency.
- Our team is responsible for ensuring that change is embedded successfully into operational teams and that colleagues have the capability, knowledge and support required to perform effectively within a continually evolving Financial Crime environment.
- We're recruiting Capability & Readiness Assistant Managers to support operational readiness, colleague capability, implementation activity and business transition across a broad portfolio of Financial Crime change initiatives.
- You'll deliver specialist training interventions and ensure new processes, controls and technologies are effectively adopted.
- Colleagues will work closely with Delivery Managers, Business Analysts, Operational Leaders and Financial Crime SMEs to ensure that change is successfully embedded and sustained.
The successful candidate will bring strong Financial Crime knowledge, particularly across Anti-Money Laundering (AML), Transaction Monitoring (TM), Know Your Customer (KYC) and Customer Due Diligence (CDD) processes, alongside the ability to engage, coach and support operational colleagues through change.
Whilst individuals may develop specialist areas of expertise, the team will collectively support:
- SME Training & Capability Development
- Transition & Migration Activity
- Operational Readiness & Change Adoption
- Knowledge Management & Procedure Governance
- Implementation Support & Early-Life Stabilisation
Why join us?
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
What we’re looking for:
- Training & capability development: Demonstrable experience designing and delivering training, coaching or capability activity that builds colleague knowledge, confidence and competence.
- Operational readiness & implementation: Strong experience supporting operational readiness and implementation, preparing colleagues, processes and teams to successfully adopt change.
- Financial Crime knowledge: Experience within Financial Crime or a related area, with a good understanding of risks, controls and processes such as AML, KYC, Customer Due Diligence or Transaction Monitoring.
- Engaging communication & facilitation: Confident facilitating groups and translating complex information into clear, engaging training, guidance and communications for different audiences.
- Change support & collaboration: Experience supporting colleagues through change, building positive relationships across operational, change and stakeholder teams.
- Planning & continuous improvement: Strong organisational and problem-solving skills, with experience balancing priorities and identifying opportunities to improve colleague and operational outcomes.
And any experience of these would be really useful:
- Business readiness & change: Experience supporting business readiness, operational change, migration, transition or insourcing programmes.
- Learning design & capability: Experience designing learning solutions, training pathways, capability frameworks or colleague accreditation programmes.
- Technology-enabled implementation: Experience preparing and supporting colleagues through the implementation of new technology, processes or ways of working.
- Broader Financial Crime expertise: Experience or knowledge across Financial Crime areas such as Transaction Monitoring, Investigations, Customer Risk Assessment, Sanctions, Screening, SARs or Quality Assurance.
- Learning & change qualifications: Relevant professional development or qualifications in Learning & Development, Train-the-Trainer, Business Readiness or Change Management.
We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you: Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns.
And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 28 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you’ll learn and thrive? Apply today and find out more!
Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
Capability & Readiness Assistant Manager in Birmingham employer: Lloyds Bank
At Lloyds Banking Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Fort William. With a strong focus on employee growth through our Skill Progression Framework, we provide ample opportunities for career advancement while ensuring a healthy work-life balance with flexible working options. Our comprehensive benefits package, including generous pension contributions and wellbeing initiatives, reflects our commitment to the well-being of our colleagues, making us a great place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Capability & Readiness Assistant Manager in Birmingham
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Lloyds Bank. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Lloyds Bank.
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Lloyds Bank. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Capability & Readiness Assistant Manager in Birmingham
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Lloyds Bank and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Lloyds Bank how you can be a team player!
How to prepare for a job interview at Lloyds Bank
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Lloyds Bank.
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Lloyds Bank's financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
