At a Glance
- Tasks: Coordinate monthly reduction reports and assist with P46 reports for salary sacrifice customers.
- Company: Join an award-winning car leasing company committed to sustainability.
- Benefits: Enjoy a competitive salary, generous pension, flexible working, and 24 days holiday.
- Other info: Inclusive culture with excellent career growth opportunities.
- Why this job: Make a real impact in a role that supports eco-friendly mobility solutions.
- Qualifications: Customer relationship experience and strong attention to detail required.
The predicted salary is between 36224 - 38130 £ per year.
Based in Watford
The Sales Support Executive will coordinate and complete monthly manual reduction reports for all salary sacrifice customers requiring this service. Additionally, they will assist with P46 reports for new and returned vehicles to guarantee detailed reporting to HMRC.
What you’ll need:
- Experience in developing and managing relationships with customers is required.
- Strong attention to detail with an excellent customer service attitude, problem-solving abilities, and strong organisational and planning skills.
- To schedule, run and provide monthly reduction reports to salary sacrifice accounts.
- Produce and upload Edenred and AON reports when required for customers.
- Handle and analyse sophisticated reduction report queries from customers and the Account Management Team.
- Manual intervention required to support customer’s reduction report requirements.
- Create and supply the Weekly CPC order and delivery report.
And any experience of these would be really useful:
- Regular communication with Account Management Team, Finance, Contract Management and End of Contract Teams.
- Review and monitor complaint and issue reports alongside Customer Services.
- Documentation of any customer changes in agreed reporting.
- Maintenance of instructions for tailored customer reporting.
- Completion of P46’s for relevant customers for accurate and timely reporting to HMRC.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days’ holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
Tusker Sales Support Executive (Reduction Reports) - Watford employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Watford that prioritises flexibility and inclusivity. With a strong commitment to employee growth, generous benefits including a substantial pension contribution and performance-related bonuses, and a culture that values diversity and sustainability, we empower our team members to thrive while making a positive impact on the world around us.
StudySmarter Expert Advice🤫
We think this is how you could land Tusker Sales Support Executive (Reduction Reports) - Watford
✨Tip Number 1
Network like a pro! Reach out to current employees at Tusker or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Tusker’s values and recent projects. Show them you’re not just another candidate, but someone who genuinely cares about their mission.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those tricky questions about customer service and problem-solving – you want to shine when it counts!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It’s a nice touch that keeps you fresh in their minds.
We think you need these skills to ace Tusker Sales Support Executive (Reduction Reports) - Watford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Sales Support Executive role. Highlight your experience in customer relationships and attention to detail, as these are key for this position.
Showcase Your Skills:Don’t forget to mention your problem-solving abilities and organisational skills. Use specific examples from your past experiences that demonstrate how you’ve successfully managed multiple tasks or resolved complex issues.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us quickly see how you fit into the role and our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Numbers
As a Sales Support Executive, you'll be dealing with reduction reports and P46s. Brush up on your Excel skills, especially VLOOKUPs, as these will be crucial in your role. Familiarise yourself with common reporting metrics and how they relate to salary sacrifice schemes.
✨Understand the Company Culture
Lloyds Banking Group values inclusivity and sustainability. Research their initiatives around diversity and environmental impact. Be ready to discuss how your values align with theirs and how you can contribute to their mission of driving down emissions.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and customer service skills. Think of examples from your past experiences where you've successfully managed customer relationships or resolved complex issues, particularly in a reporting context.
✨Show Your Organisational Skills
The role requires strong organisational and planning skills. Prepare to discuss how you manage multiple tasks and deadlines. You might want to share specific tools or methods you use to stay organised, especially when handling detailed reports.
