Tusker Order Management Advisor - 12 Month FTC in Watford

Tusker Order Management Advisor - 12 Month FTC in Watford

Watford Full-Time 31379 - 33030 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage vehicle orders and contracts while delivering top-notch customer service.
  • Company: Join an award-winning car leasing company focused on sustainability.
  • Benefits: Enjoy a competitive salary, generous pension, and flexible working options.
  • Other info: Inclusive workplace with diverse opportunities for growth and development.
  • Why this job: Be part of a team transforming finance for good and making a positive impact.
  • Qualifications: Attention to detail, strong communication skills, and a team-oriented mindset.

The predicted salary is between 31379 - 33030 £ per year.

Based in Watford 12 Month FTC

This role plays a crucial part in facilitating efficient contract management, ensuring timely vehicle procurement, and maintaining strong relationships with employers and dealerships. Here are some key tasks and responsibilities:

  • Ensuring all orders are captured within a 24 hour turn around whilst also preparing the contract ensuring all employer specific details and requests are included.
  • Liaising with dealers to ensure all vehicles specifications are accurately and effectively ordered.
  • Liaising with Pricing and Data team to ensure manufacturer pricing and discounts are all correct and managing monthly price increases.
  • Provide exceptional customer service through first contact resolution, taking full accountability for the service you deliver, striving to exceed KPIs and SLAs. This will be done via phone and email.
  • Is flexible to take on bespoke and ad hoc tasks allocated by Line Manager.

What you’ll need:

  • High accuracy levels and attention to detail
  • Motivated by and understands the importance of achieving targets, individually and as part of a team
  • Excellent verbal and written communication skills
  • Polite and professional telephone manner
  • Manages self with strong organisational and time management skills

And any experience of these would be really useful:

  • Office 365
  • Previous purchasing experience
  • System experience- Ebbon Dacs & Salesforce

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 22 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

Tusker Order Management Advisor - 12 Month FTC in Watford employer: Lloyds Bank plc

Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.

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Contact Details:

Lloyds Bank plc Recruitment Team

We think you need these skills to ace Tusker Order Management Advisor - 12 Month FTC in Watford

Attention to Detail
Customer Service
Communication Skills
Organisational Skills
Time Management
Teamwork
Office 365