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- Tasks: Deliver exceptional customer service to drivers and support the Order and Delivery Team.
- Company: Join a leading financial services group with a strong reputation.
- Benefits: Starting salary of £30,609, performance bonuses, and a generous pension plan.
- Why this job: Be part of a dynamic team and enhance customer experiences in a hybrid work environment.
- Qualifications: Excellent communication and organisational skills with a customer-focused mindset.
- Other info: Enjoy a flexible working model with three days in the office.
The predicted salary is between 30609 - 42700 £ per year.
A leading financial services group is seeking a Delivery Management Advisor in Watford. This role involves providing outstanding customer service to drivers awaiting their new cars and supporting the Order and Delivery Team.
Candidates should have excellent communication and organizational skills with a customer-focused approach. A hybrid working model is offered, requiring in-office attendance three days a week.
The role offers a salary range starting at £30,609, with additional benefits including performance-related bonuses and a generous pension plan.
Delivery & Customer Experience Advisor - Hybrid in Watford employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery & Customer Experience Advisor - Hybrid in Watford
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and delivery management. We should also think of examples from our past experiences that showcase our communication and organisational skills.
✨Tip Number 3
Dress the part! Even if it’s a hybrid role, showing up smartly dressed for the interview can make a great first impression. It shows we’re serious about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a simple gesture that keeps us on their radar and shows our enthusiasm for the role. Plus, it’s a chance to reiterate why we’d be a great fit!
We think you need these skills to ace Delivery & Customer Experience Advisor - Hybrid in Watford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about delivering outstanding customer experiences and how you can support our Order and Delivery Team.
Showcase Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Keep your language clear and engaging, just like you would when speaking to a customer.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lloyds Bank plc
✨Know the Company Inside Out
Before your interview, take some time to research the financial services group. Understand their values, mission, and recent developments. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about providing outstanding customer service, prepare examples from your past experiences where you went above and beyond for a customer. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Demonstrate Strong Communication Abilities
As a Delivery & Customer Experience Advisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as approachable and professional.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows that you're engaged and serious about the opportunity.
