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For Companies At a Glance
- Tasks: Support and troubleshoot technical issues in a fast-paced environment.
- Company: Join Lloyds Banking Group, a leader in financial services focused on making a difference.
- Benefits: Enjoy flexible working, generous pension contributions, and 28 days of holiday.
- Why this job: Be part of a diverse team making an impact on millions while developing your career.
- Qualifications: Strong engineering background with experience in technical support and incident management.
- Other info: On-call support required; inclusive culture welcoming diverse applicants.
The predicted salary is between 40000 - 47000 £ per year.
Technical Application Specialist page is loaded
Technical Application Specialist
Apply locations Edinburgh time type Full time posted on Posted 10 Days Ago time left to apply End Date: August 4, 2025 (3 days left to apply) job requisition id 137778
End Date
Sunday 03 August 2025
Salary Range
£47,790 – £53,100
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Technical Application Specialist
SALARY: £47,790 – £53,100
LOCATION(S): Edinburgh
HOURS: Full time
WORKING PATTERN: Hybrid, 40% (or two days) in the above office location
About this opportunity
We\’re looking to recruit a Technical Application Specialist (TAS) to work within the Enterprise & Accounting Lab Service team in Edinburgh. As a TAS you will have a strong engineering background and play a key role in getting things back on track when systems fail. This is a support role and prior experience in a support role, working in shift pattern and experience of managing incidents would be good. It’s a fast-paced setting where you will work closely with other technical teams to identify issues, follow recovery procedures and restore services quickly and efficiently. Clear communication, quick thinking and teamwork are essential as you minimize disruption and help the bank return to normal operations smoothly.
About us
Join us and, as well as making a difference to customers, you’ll enjoy a fulfilling career where you’re free to be yourself. Great colleagues, transforming workspaces, hybrid working and a wide variety of career opportunities – you’ll find them all here.
What you’ll need
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Product knowledge of TLM Premium or Reconciliation (desirable)
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Technical troubleshooting – including collaborating with Infrastructure Teams to diagnose and resolve hardware, software and network issues.
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Knowledge of ITSM Tools – Experience with platforms like Service Now and Jira.
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Incident & Problem management – Familiarity with ITIL practices for managing incidents and recurring issues.
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Documentation & Reporting – The ability to document fixes, procedures and contribute to knowledge bases.
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Problem solving Abilities – Quickly identifying and implementing effective solutions, often under pressure.
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Technical Proficiency –Familiarity with Windows/ Linux applications, Programming language: Knowledge of Java, Python, Unix Shell scripting, OS: Unix, Windows DataBase: MS SQL, Oracle DB
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DevOps and Code Management: GIT, ClearCase, Docker, Kubernetes
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Tools: SQL Developer, UCD, MQ, Business Objects, SSRS (SQL Service Reporting Server)
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Monitoring Tools : TWS, Tivoli, Splunk and Dynatrace
And any experience of these would be really useful…
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Scripting or Automation – Basic knowledge of Bash or Python to automate routine tasks
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Cloud support knowledge – Understanding of cloud environments like OCP, GCP, Azure, AWS as well as Private Cloud solutions
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Soft skills & Emotional Intelligence – Staying clam under pressure and effectively handling stressful situations whilst continuing to communicate effectively
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Observability – Familiarity with monitoring tools to diagnose issues and ensure system performance and reliability
This role requires out of hours on-call support 24x7x365 on a rotational basis.
About working for us
Our focus is to ensure we\’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.
We want our people to feel that they belong and can be their best, regardless of background, identity or culture.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.
And it’s why we especially welcome applications from under-represented groups.
We’re disability confident. So, if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.
We also offer a wide-ranging benefits package, which includes:
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A generous pension contribution of up to 15%
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An annual bonus award, subject to Group performance
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Share schemes including free shares
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Benefits you can adapt to your lifestyle, such as discounted shopping
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28 days’ holiday, with bank holidays on top
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A range of wellbeing initiatives and generous parental leave policies
Want to do amazing work, that’s interesting and makes a difference to millions of people? Join our journey.
At Lloyds Banking Group, we\’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we\’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We\’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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Technical Application Specialist employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Application Specialist
✨Tip Number 1
Familiarise yourself with the specific tools mentioned in the job description, such as Service Now and Jira. Having hands-on experience or even a basic understanding of these platforms can set you apart during discussions.
✨Tip Number 2
Brush up on your technical troubleshooting skills, especially in relation to Windows and Linux applications. Being able to demonstrate your problem-solving abilities in real-time scenarios can be a huge advantage.
✨Tip Number 3
Showcase your knowledge of ITIL practices for incident and problem management. Understanding these frameworks will help you communicate effectively about how you can contribute to minimising disruptions.
✨Tip Number 4
Prepare to discuss your experience with scripting or automation, particularly in Bash or Python. Even if your experience is basic, being able to talk about how you've used these skills to improve efficiency can make a strong impression.
We think you need these skills to ace Technical Application Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Application Specialist role. Focus on your engineering background, technical troubleshooting abilities, and any experience with ITSM tools like Service Now or Jira.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences where you've successfully managed incidents or collaborated with technical teams to resolve issues, showcasing your problem-solving skills.
Highlight Technical Proficiency: Clearly outline your technical skills in your application. Include your familiarity with programming languages such as Java and Python, as well as your experience with cloud environments and monitoring tools. This will demonstrate your capability to handle the technical demands of the role.
Showcase Soft Skills: Don't forget to mention your soft skills, especially your ability to stay calm under pressure and communicate effectively. These are crucial for a support role where teamwork and clear communication are essential for restoring services quickly.
How to prepare for a job interview at Lloyds Bank plc
✨Showcase Your Technical Skills
Make sure to highlight your technical proficiency, especially in areas like Java, Python, and Unix. Be prepared to discuss specific troubleshooting scenarios you've encountered and how you resolved them.
✨Demonstrate Problem-Solving Abilities
Prepare examples that showcase your ability to think quickly and implement effective solutions under pressure. This role requires a calm approach during incidents, so share experiences where you successfully managed stressful situations.
✨Familiarise Yourself with ITIL Practices
Since incident and problem management is crucial for this position, brush up on ITIL practices. Be ready to discuss how you've applied these principles in previous roles to manage incidents effectively.
✨Communicate Clearly and Effectively
As teamwork and communication are essential in this role, practice articulating your thoughts clearly. Prepare to explain complex technical issues in simple terms, demonstrating your ability to collaborate with non-technical teams.
