Protection Consultant - Cavendish Online

Protection Consultant – Cavendish Online

Salary Range £33,203 - £34,950

Salary: £33,204 (OTE £56,004)

Location: Bristol Harbourside

Hours: Full-time – 40 hours (Monday to Thursday 9.45am-7pm and Friday 9.45am-6pm)

Working Pattern: Hybrid – at least two days, or 40% of your working week, in our Bristol office. This will be agreed by your Line Manager.

About this opportunity

Are you experienced in sales and confident building trusted relationships with customers? We’re looking for a motivated Protection Consultant to join our growing Cavendish Online team. You’ll speak with customers who are already looking for protection products. There is no cold calling. Your role will be to understand each customer’s needs and provide clear, ethical and compliant information to help them protect what matters most. This is a great opportunity to join a respected, high‑performing team. You’ll have access to high‑quality inbound leads, strong earning potential, structured training and ongoing career development.

• Speaking with customers who are actively seeking protection products
• Building strong, trusted relationships through professional and empathetic conversation
• Identifying customer needs and providing appropriate protection solutions
• Consistently achieving and exceeding individual performance targets and KPIs
• Maintaining exceptional attention to detail, ensuring all information and documentation is accurate and compliant
• Working collaboratively with colleagues and contributing to a positive, high‑performance team culture

About Us

Cavendish Online is a highly respected, award‑winning protection broker, trusted by thousands of customers each year. Known for our integrity, long‑term customer focus and extremely high standards, we don’t chase volume for volume’s sake — we deliver products that genuinely make a difference. Our customers already trust our brand and are actively seeking insurance, allowing you to focus on quality conversations, needs‑based sales and outstanding outcomes, rather than cold calling or hard selling.

What you’ll need

• Minimum 12 months' experience in a target‑driven sales environment
• Demonstrable experience achieving and exceeding sales, conversion, or revenue targets
• Experience selling directly to customers (B2C)
• Strong communication and relationship‑building skills
• A customer‑first approach with high ethical standards
• Strong organisational skills and the ability to manage multiple priorities
• Attention to detail and the ability to work within a regulated environment

And any experience of these would be really useful:

• Experience in financial services, including banking, insurance, protection, lending, or financial advice
• Experience selling financial products
• Knowledge of protection products and customer protection needs
• Experience working in a regulated sales environment
• Experience using CRM or customer management systems

Training & Support

We are committed to your success from day one, you will receive full comprehensive full‑time training for your first 3 weeks (Bristol office‑based). Ongoing coaching, feedback and development once competent.

About working for us

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long‑term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

• A generous pension contribution of up to 15%
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 24 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives
• Generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive? At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values‑led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.