Product Analyst, Credit Cards
Product Analyst, Credit Cards

Product Analyst, Credit Cards

Manchester Full-Time 33800 - 39600 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Join our team to analyse data and drive product innovation for credit cards.
  • Company: Lloyds Banking Group is a leading provider of financial services in the UK.
  • Benefits: Enjoy flexible working, generous holidays, and a strong pension scheme.
  • Why this job: Be part of a dynamic team shaping the future of finance with meaningful impact.
  • Qualifications: Strong numerical skills and experience with SAS/SQL are essential.
  • Other info: We celebrate diversity and welcome applications from all backgrounds.

The predicted salary is between 33800 - 39600 £ per year.

Product Analyst, Credit Cards page is loaded

Product Analyst, Credit Cards

Apply locations Manchester time type Full time posted on Posted Yesterday time left to apply End Date: July 22, 2025 (13 days left to apply) job requisition id 134755

End Date

Monday 21 July 2025

Salary Range

£39,825 – £44,250

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Hybrid Working, Job Share

Job Description Summary

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Job Description

JOB TITLE: Product Analyst – Credit Cards

LOCATION(S): Manchester, Chester or Cardiff (Newport for temp basis)

HOURS: Full-time

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time at an office hub mentioned above.

About this opportunity

Do you have the skills, innovation and creativity to work within a data-led product team which develops propositions and products to meet our customers’ needs better and drive cards P&L growth? If so, we’d love to hear from you!

The Consumer Credit Cards Team is a market leading provider of Credit Card products across the Lloyds, Halifax, BOS and MBNA brands. One in four Credit Card users chooses an LBG product, and we provide accessible, flexible and responsible lending. This role will sit within our newly-formed New Product Development team, which is responsible for shaping segment-led product strategy and E2E customer-centric products and propositions for credit cards, along with P&L accountability for said products.

About this role

Reporting to the Analytics Manager, this role focuses on delivering insight and analytics, to help the Credit Card product function understand customer needs, behaviours, product performance and deliver against financial plans, whilst playing a pivotal role in our innovation agenda. Working closely with the credit cards commercial and tech teams as well as across key functional teams including Affordability, Customer Propositions, Everyday Banking, Customer Insights, Credit Risk and CCO, you\’ll play a pivotal role in our innovation agenda.

Key accountabilities will include:

  • Extracting and analysing data using SAS/SQL through SAS Enterprise Guide or Teradata.

  • Turning your data into accurate, concise, and meaningful insights.

  • Clear articulation of insights and recommendations with senior managers and key partners around the business.

  • Developing MI suite for monitoring and reporting product performance, customer usage and outcomes, customer profiling and behaviours, product P&Ls and key performance indicators.

  • Bringing to bear new and existing data sources to gather insights, identify gaps and recommend product and proposition enhancements.

Operating at a fast pace, our team fosters a dynamic culture and appreciates a good sense of humour! Deeply dedicated to development, this role presents an excellent opportunity to expand your network through collaboration with teams across Lloyds Banking Group and external partners.

What you’ll need

Able to accurately translate selection criteria into code, for the purposes of data selection. Apply balanced thinking across commercial and customer needs. A self-starter, with experience in finding own solutions to new and emerging challenges. Collaborate in cross-functional teams, communicate findings effectively.

Essential Skills and Experience:

  • A strong numerical background.

  • Hands on experience of utilising data mining software within a complex, commercial workplace environment. Proficient in SAS/ SQL.

  • Competency in using Microsoft Excel and PowerPoint.

  • Practical experience in using data to gather customer and product insights, and market trends. Previous experience working within data-led product strategy teams is preferable, especially in financial services (credit cards/ consumer lending desirable).

  • Clear articulation of insights and recommendations with senior managers and key partners around the business.

  • Self-motivated with the ability to prioritise and handle changing priorities.

  • Experience of developing business cases which balance value and customer experience.

  • Previous exposure to workplace situations which have required you to use your communication and influencing skills, to gain consensus and support for recommendations.

About working for us

Our focus is to ensure we\’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it’s why we especially welcome applications from under-represented groups.

We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

If all of this resonates, and you want a job with big meaning, then please do get in touch to discuss!

At Lloyds Banking Group, we\’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we\’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We\’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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About Us

With 320 years under our belt, we\’re used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.

Here, you\’ll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.

For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.

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Product Analyst, Credit Cards employer: Lloyds Bank plc

Lloyds Banking Group is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With a strong focus on innovation within the financial services sector, employees benefit from flexible working options, a generous benefits package including a substantial pension contribution, and opportunities to collaborate across diverse teams. Located in Manchester, this role as a Product Analyst in the Credit Cards team not only allows you to make a meaningful impact but also provides a supportive environment where your contributions are valued and recognised.
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Contact Detail:

Lloyds Bank plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Product Analyst, Credit Cards

✨Tip Number 1

Familiarise yourself with the latest trends in credit card products and consumer behaviour. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your passion for the industry.

✨Tip Number 2

Network with professionals in the financial services sector, especially those involved in product analytics or credit cards. Attend industry events or join relevant online forums to build connections that could lead to referrals.

✨Tip Number 3

Brush up on your SAS and SQL skills, as these are crucial for the role. Consider taking a short course or working on personal projects that allow you to showcase your data analysis capabilities.

✨Tip Number 4

Prepare to discuss how you've used data to drive product decisions in past roles. Be ready to share specific examples that highlight your analytical thinking and ability to collaborate with cross-functional teams.

We think you need these skills to ace Product Analyst, Credit Cards

Data Analysis
SAS/SQL Proficiency
Data Mining Software Experience
Microsoft Excel Competency
PowerPoint Skills
Numerical Background
Customer Insights Gathering
Market Trend Analysis
Business Case Development
Communication Skills
Influencing Skills
Cross-Functional Collaboration
Self-Motivation
Prioritisation Skills
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Product Analyst position. Understand the key responsibilities and required skills, especially those related to data analysis and customer insights.

Tailor Your CV: Customise your CV to highlight relevant experience in data analysis, particularly with SAS/SQL. Emphasise any previous roles where you contributed to product strategy or customer insights, as this will resonate well with the hiring team.

Craft a Compelling Cover Letter: Write a cover letter that not only showcases your qualifications but also reflects your enthusiasm for the role. Mention specific projects or experiences that demonstrate your ability to analyse data and provide actionable insights.

Highlight Soft Skills: In addition to technical skills, emphasise your communication and collaboration abilities. The role requires working with cross-functional teams, so showcasing examples of how you've effectively communicated insights or influenced decisions will be beneficial.

How to prepare for a job interview at Lloyds Bank plc

✨Know Your Data Tools

Make sure you're familiar with SAS and SQL, as these are crucial for the role. Brush up on your data extraction and analysis skills, and be ready to discuss how you've used these tools in past projects.

✨Articulate Insights Clearly

Practice explaining complex data insights in a simple and concise manner. You may be asked to present findings, so think about how you can communicate your recommendations effectively to senior managers.

✨Understand Customer Needs

Demonstrate your ability to balance commercial and customer needs. Be prepared to discuss how you've previously gathered customer insights and how they influenced product decisions.

✨Showcase Your Collaboration Skills

This role involves working closely with various teams. Share examples of how you've successfully collaborated in cross-functional teams and how you’ve used your communication skills to gain consensus on recommendations.

Product Analyst, Credit Cards
Lloyds Bank plc
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