Principal AI Engineer – GenAI & Agentic Solutions

Salary Range: £102,864 - £154,296

We support flexible working – click here for more information on flexible working options.

Flexible Working Options: Hybrid Working, Job Share

About this Opportunity:

The new Advanced AI Engineering team is seeking Principal Engineers to join. The purpose of the team is to evaluate emerging AI technology and methods, build MVPs, and hand over proven solutions for engineering at scale. A key priority of the team is enabling the Group to create industry-leading AI-powered products and services that drive customer engagement and service excellence!

Join the Data & AI Unit within the Chief Technology Office (CTO), where the Group’s Data and AI technology strategy is created and supervised. Act as the Group’s primary lead for Data and AI development. Promote, cultivate, and support new products, capabilities, and approaches inspired by applied research and product discovery!

These technical leadership roles sit at the forefront of Agentic AI, combining complex engineering leadership with your curiosity, problem-solving, and GenAI expertise.

Day to day responsibilities include:

• Partner with business platform teams to identify priority problems and adoption bottlenecks, focusing on market-leading, customer-facing agentic AI solutions that can operate in a regulated FSI environment.
• Identify and evaluate high-potential emerging AI methods and technologies using applied research and prototyping.
• Lead the engineering of operational MVPs for critical AI business challenges, using your own hands-on expertise as well as coaching/guiding others.
• Act as a domain expert in GenAI and Agentic AI technology and trusted advisor to engineering teams and business and technology leaders.
• Demonstrate and communicate the art of the possible and contribute to the development of business and technology strategy.

What you’ll need:

• Proven experience as an engineering lead, delivering production-grade solutions in complex environments, with accountability for outcomes.
• Proficient in at least two programming languages with experience applying them effectively to solve complex problems.
• Strong applied AI/ML and GenAI experience, applying established patterns (RAG, tool use, guardrails, evaluation, agents) to real-world problems, with the ability to evaluate tools, approaches and trade-offs.
• Experience building and operating AI solutions in a regulated environment, including managing reliability, security, safety and explainability risks.
• Strong critical thinking and judgement: able to translate ambiguous problem spaces into clear technical direction, MVPs and scale-out solutions, making sound trade-offs in partnership with delivery teams.
• Ability to influence and mentor engineers through technical leadership, coaching and constructive feedback, and to engage senior stakeholders on technical direction and decisions.

Desirable:

• Experience delivering technology solutions in regulated industries (financial services preferred).
• Experience of research, either in industry or as part of an advanced degree or equivalent experience.
• Experience developing technology solutions for customer-facing platforms at scale (digital apps, contact centre/voice, colleague tooling).
• Experience setting or evolving engineering standards, reference architectures or reusable patterns in large organisations.
• Experience of partnering with Enterprise Architecture functions.

About working for us:

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under-represented groups. We’re disability confident. So if you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days’ holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

Ready for a career where you can have a positive impact as you learn, grow and thrive? Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.