Partner Relationship Assistant Manager

Locations: Edinburgh, Bristol Harbourside, Leeds Wellington

Time type: Full time

Posted on: Posted Today

Time left to apply: End Date: January 28, 2026 (7 days left to apply)

Job requisition id:

Salary Range: £39,825 - £44,250

Flexible Working Options: Hybrid Working, Job Share

Job Description Summary:

We have a fantastic opportunity to join our team, supporting customers to meet a range of needs. You’ll play an important role in supporting our customer teams, collaborating with our external partners to improve customer outcomes!

What You’ll Be Doing:

• Solving problems as they arise and handling partner concerns. Maintaining relationships by finding the best technical and/or professional solutions, chasing to successful resolution and identifying key trends.
• Helping senior colleagues with ownership of 3rd party and adviser relationships.
• Preparing detailed documents, using multiple computer applications, including Microsoft Office whilst also summarising data for senior meetings.
• Processing data using established procedures and testing new ideas to see how we can improve on existing methods.
• Conducting independent research using primary data sources and selecting relevant information to enable analysis of key themes and trends.

What You’ll Need:

• The ability to quickly develop and maintain strong working relationships with internal and external partners. You’ll need to understand problem root causes and collaborate to quickly remove blockers for our customers.
• You’ll be able to have courageous conversations with multiple parties both providing and receiving and acting on feedback.
• A curious outlook and keen interest in making customer journeys and processes clearer and simpler, delivering better outcomes for customers.
• Evidence of taking financial data, working independently in a commercial setting to produce accurate insight and supporting commentary from multiple sources. Producing storyboard packs up to a senior level.
• Experience of handling large sets of data in Excel.
• Experience of working with Suppliers and 3rd parties in the financial services industry would be very useful.

About Working For Us:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.

At Lloyds Banking Group, we’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. So, we’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

With 320 years under our belt, we’re used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you’ll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.