At a Glance
- Tasks: Provide face-to-face support to customers and assist with banking tasks.
- Company: Join Lloyds Bank, a trusted name in banking.
- Benefits: Starting salary of £18,714.66, pension contributions, and holiday leave.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Gain valuable customer service experience while helping people with their banking needs.
- Qualifications: 12 months of customer service experience and strong interpersonal skills.
The predicted salary is between 18714 - 18714 £ per year.
Lloyds Bank plc is seeking a part-time Customer Support representative to work 25 hours a week in North Shields. This role involves providing face-to-face support to customers and assisting them with banking tasks.
Candidates should have at least 12 months of customer service experience and possess strong interpersonal skills.
The position offers a salary that starts at £18,714.66, increasing after 6 months, and includes various benefits such as pension contributions and holiday leave.
Part-Time Banking Support & Digital Help Specialist employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Support & Digital Help Specialist
✨Tip Number 1
Make sure to research Lloyds Bank and understand their values and services. This will help you tailor your responses during the interview and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios that might come up in the interview. Think about how you would handle difficult customers or resolve issues, as this will demonstrate your problem-solving skills.
✨Tip Number 3
Don’t forget to highlight your interpersonal skills! Share specific examples from your past experiences where you’ve successfully communicated with customers or worked as part of a team.
✨Tip Number 4
Apply through our website for a smoother process. It’s a great way to ensure your application gets noticed, and we’re here to support you every step of the way!
We think you need these skills to ace Part-Time Banking Support & Digital Help Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and interpersonal skills. We want to see how your background fits the role of a Banking Support & Digital Help Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how you can contribute to Lloyds Bank. Keep it friendly and professional – we love a personal touch!
Showcase Your Skills: In your application, emphasise any specific skills that relate to banking support or digital assistance. If you’ve got experience with tech tools or customer management systems, let us know – it could set you apart from other candidates!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Customer Service Basics
Make sure you brush up on your customer service skills before the interview. Think about your past experiences and be ready to share specific examples of how you've handled difficult situations or provided exceptional support.
✨Research Lloyds Bank
Take some time to learn about Lloyds Bank and its values. Understanding their mission and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Common Questions
Anticipate questions related to customer support scenarios. Practice your responses to questions like 'How would you handle an upset customer?' or 'What steps would you take to assist someone with digital banking issues?'
✨Showcase Your Interpersonal Skills
Since this role requires strong interpersonal skills, think of ways to demonstrate these during the interview. Use examples that highlight your ability to communicate effectively and build rapport with customers.