Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide face-to-face customer support and develop new skills in a dynamic environment.
- Company: Join Lloyds Banking Group, a company that values people and community.
- Benefits: Flexible working hours, competitive salary, and career progression opportunities.
- Other info: Opportunities to transition into various roles within the organisation.
- Why this job: Make a real difference to customers while building a rewarding career.
- Qualifications: No specific qualifications required, just a passion for helping others.
The predicted salary is between 7860 - 8085 £ per year.
End Date: Friday 01 May 2026
Salary Range: £26,200 - £26,200
We support flexible working - click here for more information on flexible working options.
Flexible Working Options: Flexibility in when hours are worked.
Job Description Summary:
- A part-time branch-based opportunity working 10.5 hours per week.
Job Description:
LOCATION(S): Nuneaton. Working across our Lloyds and Halifax branches within a reasonable distance.
HOURS: 10.5 hours a week, including Saturdays.
WORKING PATTERN: Part-time.
SALARY: £7,860 increasing to £8,085 after 6 months.
We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities.
About this opportunity:
You'll begin your journey in one of our branches, providing face-to-face support to our customers. You'll learn, grow and develop within an inclusive organisation with genuine values focused on putting people first, making a difference to customers, businesses and communities.
Over time, there will be opportunities to transition into a range of roles such as helping customers over the phone from home, continuing to deliver outstanding service remotely. (We also connect via social media, web-chat and remote advice video calls.)
Grow Your Career with Our Skill Progression Framework:
At Lloyds Banking Group, we don't just offer jobs - we offer careers. We believe in building strong foundations, which is why we ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework. This helps you develop a deep understanding of our customers, our services, and the values that drive us. Once you've built that foundation, we'll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital.
Lloyds Banking Group Customer Support - Nuneaton | Nuneaton, UK employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lloyds Banking Group Customer Support - Nuneaton | Nuneaton, UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Lloyds Banking Group on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common customer support scenarios. Think about how you'd handle tricky situations with customers. We want you to show off your problem-solving skills and empathy!
✨Tip Number 3
Dress the part! Even if it’s a virtual interview, looking smart shows you’re serious about the role. Plus, it’ll help you feel more confident when you’re chatting with the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. We love seeing enthusiasm!
We think you need these skills to ace Lloyds Banking Group Customer Support - Nuneaton | Nuneaton, UK
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Customer Support role at Lloyds. Highlight any relevant experience you have in customer service and how it aligns with our values of putting people first.
Show Your Personality: We love seeing a bit of your personality shine through in your application. Don’t be afraid to let us know what makes you unique and how you can contribute to our inclusive culture.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your skills and experiences without having to decipher complex sentences!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can’t wait to read it!
How to prepare for a job interview at Lloyds Bank plc
✨Know the Company
Before your interview, take some time to research Lloyds Banking Group. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about customer support, be ready to share specific examples from your past experiences where you provided excellent service. Think about challenges you faced and how you resolved them, as this will demonstrate your problem-solving abilities.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as 'How would you handle a difficult customer?' or 'Can you describe a time when you went above and beyond for a customer?'. Practising your responses will help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, make sure to ask thoughtful questions about the role and the company culture. This shows that you're engaged and serious about the position. You might ask about the skill progression framework or what a typical day looks like in the branch.