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- Tasks: Provide face-to-face support to customers and assist with banking tasks.
- Company: Join Lloyds Bank, a trusted name in banking.
- Benefits: Starting salary of £18,714.66, pension contributions, and holiday leave.
- Other info: Part-time role with opportunities for growth and development.
- Why this job: Gain valuable customer service experience while helping people with their banking needs.
- Qualifications: 12 months of customer service experience and strong interpersonal skills.
The predicted salary is between 18714 - 18714 £ per year.
Lloyds Bank plc is seeking a part-time Customer Support representative to work 25 hours a week in North Shields. This role involves providing face-to-face support to customers and assisting them with banking tasks.
Candidates should have at least 12 months of customer service experience and possess strong interpersonal skills.
The position offers a salary that starts at £18,714.66, increasing after 6 months, and includes various benefits such as pension contributions and holiday leave.
Part-Time Banking Support & Digital Help Specialist in North Shields employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Banking Support & Digital Help Specialist in North Shields
✨Tip Number 1
Get to know the company! Research Lloyds Bank and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about customer support, try role-playing scenarios with friends or family. This will help you feel more confident when dealing with real customers.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you for the position, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! We make it super easy to submit your application directly. Plus, it shows you're serious about the role and want to be part of the Lloyds Bank family.
We think you need these skills to ace Part-Time Banking Support & Digital Help Specialist in North Shields
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and interpersonal skills. We want to see how your background fits the role of a Banking Support & Digital Help Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers and how you can contribute to Lloyds Bank. Keep it friendly and professional – we love a personal touch!
Showcase Your Skills: In your application, emphasise any specific skills that relate to banking tasks or digital support. If you’ve got experience with tech tools or have helped customers navigate online banking, let us know – it’ll make you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our team at Lloyds Bank. Don’t miss out on this opportunity!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service experience. Think of specific examples where you've gone above and beyond for a customer. This will show that you understand the importance of great service, especially in a banking environment.
✨Show Off Those Interpersonal Skills
Since this role is all about face-to-face support, practice how you communicate. Be friendly, approachable, and ready to engage with the interviewer. They’ll want to see that you can build rapport with customers easily.
✨Research Lloyds Bank
Take some time to learn about Lloyds Bank and its values. Understanding their mission and what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or company culture. This not only shows your interest but also helps you determine if this job is the right fit for you.