Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive tech modernisation and optimise customer journeys for a leading financial institution.
- Company: Join a top UK financial institution with a focus on innovation.
- Benefits: Enjoy a generous benefits package, including pension contributions and performance bonuses.
- Why this job: Make a real impact by enhancing customer experiences in a hybrid work environment.
- Qualifications: Strong data assessment skills and excellent communication abilities required.
- Other info: Collaborative role with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading UK financial institution is seeking a Customer Journey Manager to drive tech modernisation and optimise customer journeys. This full-time position offers a hybrid working environment.
Responsibilities include:
- Integrating insights
- Working cross-functionally
- Continuously assessing the customer journey
The ideal candidate will excel in data assessment and possess strong communication skills.
A generous benefits package is provided, including a pension contribution and annual performance bonus.
Private Cloud Customer Journey Manager – Hybrid | FTC in Manchester employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Private Cloud Customer Journey Manager – Hybrid | FTC in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer journey management. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Showcase your data assessment skills! Bring examples of how you've used data to improve customer journeys in past roles. This will demonstrate your ability to integrate insights effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Private Cloud Customer Journey Manager – Hybrid | FTC in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Customer Journey Manager. Highlight your experience in tech modernisation and customer journey optimisation, as these are key for us.
Showcase Your Data Skills: Since data assessment is crucial for this position, don’t shy away from showcasing your analytical skills. Use specific examples where you've used data to drive decisions or improve customer experiences.
Communicate Clearly: Strong communication skills are a must! When writing your application, keep it clear and concise. We want to see how you can convey complex ideas simply, just like you would with our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on board with our team!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Customer Journey
Make sure you understand the customer journey in detail, especially in the context of tech modernisation. Research how the company currently optimises these journeys and think about how you can contribute to that process.
✨Data is Your Best Friend
Since the role requires strong data assessment skills, brush up on relevant data analysis techniques. Be prepared to discuss how you've used data to drive decisions in previous roles and how you can apply that here.
✨Cross-Functional Collaboration
This position involves working across different teams, so be ready to share examples of how you've successfully collaborated with others in the past. Highlight your communication skills and how they helped bridge gaps between departments.
✨Prepare Questions
Have a list of insightful questions ready for your interviewers. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values, especially regarding their approach to customer experience.
