At a Glance
- Tasks: Support the Chief Digital Officer in shaping digital strategies and driving impactful decisions.
- Company: Join Lloyds Banking Group, a leader in digital transformation and innovation.
- Benefits: Enjoy a competitive salary, generous pension, flexible working, and 30 days holiday.
- Other info: Inclusive culture with opportunities for growth and development.
- Why this job: Be at the heart of digital change, influencing millions of customer experiences.
- Qualifications: Strong relationship-building skills and strategic thinking are essential.
We support flexible working - click here for more information on flexible working options.
Flexibility in when hours are worked, Hybrid Working, Reduced Hours.
To assist and provide direct support to a senior executive in matters relating to the management and operation of the business/functional area. Influence stakeholders and support the planning and business decision making of the area.
This is a rare opportunity to operate at the heart of one of the Group's most strategically important leadership teams, helping shape the digital experiences used by millions of customers. As Executive Assistant to the Chief Digital Officer, you'll be far more than a traditional executive support partner. You'll be a trusted executive operator, creating the conditions for leadership effectiveness, pace, clarity and delivery across a broad agenda spanning customer experience, digital channels, products, data, AI, technology and proposition development.
Working as an integral member of the Chief Digital Office Leadership Team, you'll help turn strategic priorities into action, ensuring decisions are made at pace, commitments are delivered, and leaders remain focused on the outcomes that matter most for customers and the business.
What you'll do:
- Partner with the Director to shape priorities, drive strategic objectives and support executive decision-making.
- Orchestrate the leadership agenda across the Chief Digital Office, ensuring strategic priorities, governance and business collaborators and lead engagement are aligned and executed effectively.
- Develop a deep understanding of the customer, channel and digital landscape, bringing insight and context to key discussions and decisions.
- Build strong relationships across Chief Digital Office, Consumer Relationships and wider Group functions, acting as a connector across teams, priorities and programmes.
- Shape and coordinate the operating rhythm of the CDO Leadership Team, driving focus, engagement, accountability and delivery.
- Lead the development and coordination of executive, committee and governance materials, ensuring high-quality outputs and compelling strategic narratives.
- Provide thoughtful challenge, advice and guidance to business partners, ensuring decisions are informed, aligned and customer-focused.
- Build and maintain a strong network across CDO, Consumer Relationships and the wider Group to enable collaboration and execution of strategic priorities.
- Identify opportunities to improve effectiveness, simplify processes and strengthen the impact of the executive office.
- Partner closely with Executive Assistants, Business Managers and leaders across the Group to support seamless business delivery.
- Lead and coordinate events and leadership initiatives, bringing together multiple collaborators to deliver successful outcomes.
Why Lloyds Banking Group?
Like the modern Britain we serve, we're evolving. Investing billions in our people, data and technology to transform the way we meet the ever-changing needs of our customers. We're growing with purpose and creating exciting opportunities for people who want to make a meaningful impact. This role sits at the centre of our digital transformation agenda, giving you exposure to senior leaders, strategic priorities and decisions that help shape the future of banking.
What We're Looking For:
We're looking for an exceptional relationship-builder with strong judgement, executive presence and the ability to influence at senior levels. You'll be naturally curious, commercially aware and comfortable operating in a complex environment. You'll enjoy connecting people, priorities and ideas, building trusted relationships and translating complexity into clear actions and outcomes.
You’ll thrive in this role if you:
- Enjoy working at the centre of strategic decision-making within a fast-paced and highly visible environment.
- Have strong executive management and relationship-building skills, with the ability quickly and confidently influence across a broad leadership and senior colleagues' network.
- Demonstrate excellent judgement, integrity and discretion when handling sensitive and business-critical matters.
- Bring strategic thinking and problem-solving capability, identifying themes, risks and opportunities from complex information.
- Possess outstanding written and verbal communication skills, with the ability to distil complex topics into compelling messages for executive audiences.
- Have strong customer, commercial and digital awareness, with a keen interest in transformation, technology and innovation.
- Are comfortable navigating ambiguity, competing priorities and change whilst maintaining focus on outcomes.
- Bring energy, resilience and a growth mindset, with a desire to learn, challenge and continuously improve.
- Are passionate about helping shape the future of digital experiences for millions of customers.
About working for us:
Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We're committed to creating an accessible and inclusive recruitment experience and welcome applications from all communities.
We provide reasonable adjustments throughout the recruitment process and support colleagues with disabilities, long-term health conditions and neurodivergent conditions. If you'd like any adjustments, please let us know.
We also offer a wide-ranging benefits package, which includes:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days' holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Executive Assistant (Chief Digital Officer) in Manchester employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
StudySmarter Expert Advice🤫
We think this is how you could land Executive Assistant (Chief Digital Officer) in Manchester
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We think you need these skills to ace Executive Assistant (Chief Digital Officer) in Manchester
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Lloyds Bank plc.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Lloyds Bank plc. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Lloyds Bank plc
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Lloyds Bank plc, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Lloyds Bank plc, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Lloyds Bank plc could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Lloyds Bank plc as they’re likely seeking a candidate who can enhance their workplace culture.
