Lloyds Bank plc in Manchester is seeking an Aftercare Manager to oversee the day-to-day delivery of the aftercare service, manage a team of Aftercare Coordinators and ensure defects are effectively managed through to End of Defects completion.
The role acts as the escalation point for complex issues, drives defects through to resolution, and maintains key stakeholder relationships with developers, contractors, managing agents and other partners to deliver high-quality customer service in a
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Aftercare & Defects Lead (Hybrid, Manchester) employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
