At a Glance
- Tasks: Lead and optimise customer lending journeys in a major transformation programme.
- Company: Join Lloyds Banking Group, a leader in the banking sector with a focus on innovation.
- Benefits: Enjoy hybrid working flexibility and a supportive work environment.
- Other info: Be part of a dynamic team driving significant change in the banking industry.
- Why this job: Make a real difference by simplifying processes and enhancing customer experiences.
- Qualifications: 5+ years in journey delivery, strong data skills, and excellent stakeholder management.
The predicted salary is between 60000 - 80000 £ per year.
Lloyds Banking Group is seeking a Customer Journey Manager to lead end-to-end lending journeys within a major transformation programme. The role collaborates with Product Owners, engineers and cross-functional teams to simplify processes, increase automation and speed up decisions while aligning risk and tech constraints.
The successful candidate will have 5+ years’ experience in journey delivery, strong data literacy, and excellent stakeholder management, with hybrid working flexibility.
Lead Customer Journeys – Hybrid, 12m Fixed-Term in London employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
