At a Glance
- Tasks: Lead communications for a major banking franchise and shape impactful storytelling.
- Company: A leading commercial bank with a focus on diversity and inclusion.
- Benefits: Generous pension, performance bonuses, share schemes, and 30 days holiday.
- Other info: Hybrid working model with opportunities for personal and professional growth.
- Why this job: Make a real impact in financial services while driving creative communications strategies.
- Qualifications: 3–5 years in senior communications roles, preferably in financial services.
The predicted salary is between 106565 - 148850 £ per year.
Salary: £106,565–£148,850 (dependent on location)
Location: London, Birmingham & Bristol
Hours: Full‑time. Working pattern: hybrid – at least two days per week in office.
About this opportunity
You will lead communications for our Corporate & Institutional Banking business – a key franchise serving many of the FTSE350 companies. As a senior leader within Group Corporate Affairs (GCA), you will shape how we tell our story externally and internally, advising senior stakeholders and ensuring communications drive commercial outcomes.
What you’ll be doing
- Set and deliver an integrated communications strategy that strengthens our reputation as a commercial bank.
- Provide strategic counsel on complex and sensitive reputational issues, anticipating risks and seizing opportunities.
- Lead high‑impact campaigns that combine media, social media, public affairs and internal communications.
- Partner closely with senior business leaders to align communications with commercial objectives.
- Articulate clear, compelling storytelling about the role our clients play across UK sectors and regions.
- Translate business strategy and cultural change into engaging internal communications programmes.
- Inspire and enable teams and agency partners to deliver high‑quality, creative communications activity.
What we’re looking for
- 3–5 years in senior communications roles, preferably in financial services.
- A strong track record of delivering integrated, multi‑channel communications strategies.
- High‑quality judgement and experience handling complex reputational issues.
- Excellent business‑partnering skills, with the ability to influence and challenge senior collaborators.
- A deep understanding of media, public affairs, digital and employee communications channels.
- Strong storytelling capability – translating complex content into clear, engaging narratives.
- A collaborative attitude, with experience leading matrix teams and working across channels.
- An outcome‑focused mindset, aligning communications to measurable business impact.
- A curious mindset and proven experience responsibly employing AI to drive efficiency and enhance creativity.
- A natural leader and coach, building capability and confidence in others.
- Commercially aware, with a strong understanding of the UK economic and regional business landscape.
Benefits
- Generous pension contribution of up to 15%.
- Annual performance‑related bonus.
- Share schemes including free shares.
- Benefits that can adapt to your lifestyle, such as discounted shopping.
- 30 days holiday, with bank holidays on top.
- A range of wellbeing initiatives and generous parental leave policies.
We know that great talent comes from many backgrounds. While this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply. Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We’re committed to creating an environment in which everyone can thrive, learn and develop.
Head of Communications – Commercial Banking Business Partnering in London employer: Lloyds Bank plc
As a leading employer in the financial services sector, we offer an exceptional work environment that fosters collaboration and innovation. Our hybrid working model allows for flexibility while our commitment to employee growth is reflected in our extensive training programmes and leadership opportunities. With a generous benefits package, including a substantial pension contribution and a focus on diversity and inclusion, we strive to create a workplace where every individual can thrive and contribute meaningfully to our success.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Communications – Commercial Banking Business Partnering in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Lloyds Bank plc. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Head of Communications – Commercial Banking Business Partnering in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Lloyds Bank plc.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Lloyds Bank plc's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Lloyds Bank plc
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Lloyds Bank plc.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Lloyds Bank plc will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Lloyds Bank plc employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
