Executive Customer Insight Lead — Hybrid & Flexible in London

Executive Customer Insight Lead — Hybrid & Flexible in London

London Full-Time 60000 - 80000 € / year (est.) Home office (partial)
L

At a Glance

  • Tasks: Lead the creation of impactful customer insights to guide executive decisions.
  • Company: Join Lloyds Bank, a leading financial institution with a focus on innovation.
  • Benefits: Enjoy hybrid working, flexible hours, and a comprehensive benefits package.
  • Other info: Work in a dynamic environment with opportunities for professional growth.
  • Why this job: Shape strategic decisions with your insights and storytelling skills.
  • Qualifications: Strong background in customer insights and proficiency in Microsoft 365.

The predicted salary is between 60000 - 80000 € per year.

Lloyds Bank plc is seeking an Executive Customer Insight Manager to lead the production of high-quality customer insights that inform executive decisions. The role, based in Edinburgh or Bristol, involves translating complex data into compelling stories for senior management.

Candidates should have a strong background in customer insights, excellent storytelling abilities, and proficiency with Microsoft 365 tools.

The position offers a hybrid working model, flexible working options, and a comprehensive benefits package.

Executive Customer Insight Lead — Hybrid & Flexible in London employer: Lloyds Bank plc

Lloyds Bank plc is an excellent employer, offering a dynamic work environment in the vibrant cities of Edinburgh and Bristol. With a strong emphasis on employee growth, the company provides extensive training opportunities and a comprehensive benefits package, including flexible working options that promote a healthy work-life balance. Join a culture that values innovation and collaboration, where your insights will directly influence executive decisions and drive meaningful change.

L

Contact Detail:

Lloyds Bank plc Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Executive Customer Insight Lead — Hybrid & Flexible in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Lloyds Bank on LinkedIn. A friendly chat can give us insider info and might just get your foot in the door.

Tip Number 2

Show off your storytelling skills! Prepare a few examples of how you've turned complex data into compelling insights in past roles. We want to see how you can make numbers come alive!

Tip Number 3

Practice makes perfect! Set up mock interviews with friends or family, focusing on common questions for customer insight roles. This will help us refine our answers and boost our confidence.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step!

We think you need these skills to ace Executive Customer Insight Lead — Hybrid & Flexible in London

Customer Insights
Data Analysis
Storytelling
Microsoft 365 Proficiency
Executive Communication
Analytical Skills
Presentation Skills

Some tips for your application 🫡

Show Off Your Storytelling Skills:When crafting your application, make sure to highlight your storytelling abilities. We want to see how you can turn complex data into engaging narratives that resonate with senior management.

Tailor Your Experience:Don’t just send a generic CV! We’re looking for candidates with a strong background in customer insights, so tailor your experience to showcase relevant projects and achievements that align with the role.

Be Proficient with Microsoft 365:Since proficiency with Microsoft 365 tools is key for this role, mention any specific tools you’ve used and how they’ve helped you in your previous roles. We love seeing practical examples!

Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensure it gets the attention it deserves!

How to prepare for a job interview at Lloyds Bank plc

Know Your Data Inside Out

Make sure you’re well-versed in the customer insights relevant to Lloyds Bank. Brush up on recent trends and data that could impact their business. Being able to discuss specific examples will show your expertise and readiness for the role.

Craft Your Storytelling Skills

Since the role requires translating complex data into compelling narratives, practice telling stories with data. Prepare a few examples where you've successfully communicated insights to senior management, focusing on how your storytelling made an impact.

Familiarise Yourself with Microsoft 365 Tools

Proficiency in Microsoft 365 is key for this position. Before the interview, ensure you’re comfortable with tools like Excel for data analysis and PowerPoint for presentations. Consider creating a mock presentation to showcase your skills.

Embrace the Hybrid Model

Understand the benefits and challenges of hybrid working. Be ready to discuss how you can effectively manage your time and communication in a flexible work environment. This shows you’re adaptable and ready to thrive in their setup.