Lloyds Banking Group is seeking a Senior Skills Development Partner - Customer Care. The role focuses on shaping the skills strategy, identifying gaps, and driving measurable improvements in customer care capabilities. The job offers hybrid working across multiple UK locations and a strong emphasis on modern learning delivery.
You will lead curriculum design, governance, and stakeholder engagement with senior leadership to embed a scalable skills framework within the organisation.
Senior Skills Architect: Customer Care (Hybrid) in Leeds employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
