Lloyds Bank plc in Bristol is seeking a Lead Customer Journey Manager to drive end-to-end journeys by leveraging Data, Analytics and AI. You will partner with Product Owners and multidisciplinary teams to translate customer and regulatory needs into scalable data-driven solutions, shaping journey design and data requirements.
The role focuses on migrating data capabilities to the cloud, building trusted data foundations, and delivering measurable improvements in customer outcomes, risk controls
#J-18808-Ljbffr
Lead, Data & AI-Driven Customer Journeys employer: Lloyds Bank plc
Lloyds Banking Group is an exceptional employer, offering a dynamic work environment in Cardiff that fosters professional growth and collaboration. With a competitive salary package, generous benefits including a robust pension scheme and flexible working options, employees are empowered to thrive both personally and professionally. The company prioritises inclusivity and well-being, ensuring that all team members can achieve their full potential while making a meaningful impact in the SME banking sector.
