At a Glance
- Tasks: Provide face-to-face support to customers, addressing their needs with empathy.
- Company: Join Lloyds Bank plc, a supportive and customer-focused organisation.
- Benefits: Flexible hours, competitive benefits, and opportunities for career growth.
- Other info: Enjoy a dynamic work environment with flexible working options.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: 12 months of customer service experience and a passion for helping others.
The predicted salary is between 12000 - 16000 £ per year.
Lloyds Bank plc is hiring for a part-time Customer Support role in Maidstone. This position involves providing face-to-face assistance to customers, addressing their needs with empathy and guidance.
Applicants should have at least 12 months of customer service experience, be adaptable, and passionate about helping people.
The role offers 30 hours per week, including Saturdays, with a supportive work environment fostering career growth. Flexible working options and a competitive benefits package are also provided.
Part-Time Branch Customer Support Specialist in Kent employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Branch Customer Support Specialist in Kent
✨Tip Number 1
Get to know the company! Research Lloyds Bank and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! Since this role is all about face-to-face interaction, think of scenarios where you’ve helped customers in the past. Be ready to share these experiences and demonstrate your empathy and adaptability.
✨Tip Number 3
Dress the part! First impressions matter, especially in customer support roles. Make sure you present yourself professionally during any interviews or meet-ups, as it reflects your commitment to the job.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our platform. It’s a straightforward process, and you’ll be one step closer to landing that part-time role at Lloyds Bank!
We think you need these skills to ace Part-Time Branch Customer Support Specialist in Kent
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've helped customers in the past and how you can bring that passion for helping people to our team.
Be Adaptable: In your written application, share examples of how you've adapted to different situations in previous roles. We value flexibility and want to know how you handle change and challenges.
Express Your Empathy: Since this role involves face-to-face assistance, it's important to convey your empathetic nature. Use your application to demonstrate how you connect with customers and understand their needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Lloyds Bank.
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Customer Service Basics
Brush up on your customer service skills and experiences. Be ready to share specific examples of how you've helped customers in the past, especially in challenging situations. This will show your potential employer that you have the empathy and guidance they’re looking for.
✨Show Your Adaptability
Lloyds Bank values adaptability, so think of times when you've had to adjust to new situations or changes in a work environment. Prepare to discuss these experiences during the interview to demonstrate your flexibility and willingness to learn.
✨Emphasise Your Passion for Helping People
Make sure to convey your genuine passion for assisting others. Share stories that highlight your commitment to customer satisfaction and how it drives you in your work. This will resonate well with the hiring team.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company culture. This shows that you're not only interested in the position but also in how you can contribute to their supportive work environment. It’s a great way to leave a lasting impression!