At a Glance
- Tasks: Provide face-to-face support to customers with their banking needs.
- Company: Join Lloyds Bank, a trusted name in banking.
- Benefits: Competitive salary, generous benefits, and career progression opportunities.
- Other info: Part-time role with 28 hours per week in a supportive environment.
- Why this job: Make a real difference by helping people with their everyday banking.
- Qualifications: 12 months of customer service experience and a passion for helping others.
The predicted salary is between 20960 - 20960 € per year.
Lloyds Bank plc is offering a part-time Customer Support role in Johnstone, Scotland, working 28 hours per week. The position focuses on providing face-to-face support to customers, assisting them with everyday banking and digital services.
The ideal candidate will have a minimum of 12 months customer service experience and a genuine passion for helping people.
Along with a competitive salary of £20,960, increasing after 6 months, the role includes a generous benefits package and opportunities for career progression.
Branch‑Based Customer Support Advisor (Part‑Time) in Johnstone employer: Lloyds Bank plc
Lloyds Bank plc is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With a competitive salary and a generous benefits package, this part-time role in Johnstone provides opportunities for career progression, making it an ideal choice for those passionate about customer service and helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Branch‑Based Customer Support Advisor (Part‑Time) in Johnstone
✨Tip Number 1
Get to know the company! Research Lloyds Bank and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping people, think of examples from your past experiences where you've gone above and beyond for customers. We want you to shine when discussing these during your interview!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Lloyds Bank. Plus, it shows initiative!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive job listings that you won’t find anywhere else. Don’t miss out on your chance to join the team!
We think you need these skills to ace Branch‑Based Customer Support Advisor (Part‑Time) in Johnstone
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've helped customers in the past and how you can bring that passion for helping people to our team.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role. Mention specific skills or experiences that relate to providing face-to-face support and assisting with digital services.
Be Genuine:We love authenticity! Let your personality shine through in your application. Share why you’re passionate about helping customers and what makes you a great fit for Lloyds Bank.
Apply Through Our Website:To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Lloyds Bank plc
✨Know Your Customer Service Stuff
Make sure you brush up on your customer service skills and experiences. Think of specific examples where you've gone above and beyond to help a customer, as this role is all about providing face-to-face support.
✨Familiarise Yourself with Lloyds Bank
Do a bit of research on Lloyds Bank and their services. Understanding their values and the digital services they offer will show that you're genuinely interested in the role and can relate to their mission.
✨Practice Common Interview Questions
Prepare for typical interview questions like 'How do you handle difficult customers?' or 'Can you give an example of a time you solved a problem for a customer?'. Practising your answers will help you feel more confident during the interview.
✨Show Your Passion for Helping People
Since this role requires a genuine passion for helping others, be ready to share why you love customer service. Talk about what motivates you to assist customers and how you can make their banking experience better.
