Integrator - Investment Change Lab

Location: Edinburgh

Salary: £59,850 - £66,500

Hours: Full time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at our above offices.

About This Opportunity: We’re excited to offer an opportunity for an Integrator to join the Investment Change Platform team within Insurance, Pensions, and Investment (IP&I). IP&I supports over 10 million customers with their investment, retirement, and insurance needs through its multi-product, multi-channel offering. Scottish Widows is one of the UK’s most trusted providers, committed to delivering better outcomes through outstanding investment solutions, customer engagement, and digitisation. We’re continually evolving to meet customers where they are and empowering their financial futures.

You’ll work in an agile, purposeful environment coordinating dependencies between stakeholders external to the Investment Change Platform to ensure the delivery of business change initiatives in support of our investment strategy and objectives. The role will also be key in ensuring that we meet the evolving needs of our customers and the business.

What you’ll be doing:

• Cross-Team Delivery Management: Responsible for enabling the delivery of change by leading activities that span multiple platforms. Identify and handle both internal and external dependencies, working closely with Product Owners and Engineers rather than other Integrators.
• Relationship Building and Consensus: Develop and enhance key relationships to improve change delivery outcomes. Your experience helps handle conflicting priorities by facilitating discussions, resolving issues, and persuading stakeholders to consider alternative perspectives.
• Effective Communication and Issue Resolution: Provide regular status updates to key partners and take ownership of high-priority issues affecting delivery. Lead critical risks, issues, and dependencies identified through status reporting and agile meetings, ensuring timely resolution.
• Process Innovation and Agility: Drive innovation by challenging existing processes, adopting change early, and view technological advancements as opportunities to enhance customer delivery.
• Inspiring Leadership and Collaboration: Inspire others by building rapport and gaining commitment through a strong personal identity. Embrace diverse viewpoints and demonstrate inclusive collaboration in your approach to business.
• Embrace a dedication to continuous learning: Embrace a learning approach passionate about development, remaining open to new experiences, and intentionally building both individual and team capabilities.

What you’ll need:

• Financial Services Expertise: Significant experience within the UK financial services sector, ideally in a Project Management/Technical Delivery Management role or similar.
• Cross-Functional Collaboration: Confirmed experience working across business and engineering teams to deliver integrated, customer-focused solutions.
• Customer-Centric Approach: Able to demonstrate a strong commitment to customer outcomes, with the ability to identify unmet needs and deliver value beyond expectations.
• Change & Agile Delivery: Skilled in leading change within large-scale programmes, with hands-on experience working in agile environments, particularly in Jira and/or Jira Align.
• Senior Stakeholder Engagement: Confident in building trusted relationships with senior leaders and influencing strategic direction through strong communication and leadership.
• Reporting & Governance: Experience in planning, tracking, reporting and governance; experience in communicating regular status updates to key senior colleagues and resolves high priority issues affecting delivery.
• Decision-Making & Risk Management: Shown ability to build consensus, lead opposing priorities, and resolve critical risks and issues to ensure timely delivery of outcomes.

About working for us: Our ambition is to be the top tier UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Apply today and find out more.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.