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- Tasks: Lead a dynamic team in shaping payment and cash management products for businesses.
- Company: Join Lloyds Banking Group, a leader in financial services with a commitment to innovation.
- Benefits: Enjoy flexible working, generous pension contributions, performance bonuses, and wellbeing initiatives.
- Why this job: Be part of a transformative journey, driving growth and innovation in the banking sector.
- Qualifications: Proven leadership in payments, product management experience, and strong communication skills required.
- Other info: Diversity and inclusion are at our core; we support all applicants through reasonable adjustments.
The predicted salary is between 43200 - 72000 £ per year.
Head of Payments & Cash Management Products page is loaded
Head of Payments & Cash Management Products
Apply locations London time type Full time posted on Posted 6 Days Ago time left to apply End Date: July 15, 2025 (6 days left to apply) job requisition id 137375
End Date
Monday 14 July 2025
Salary Range
£0 – £0
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Head of Payments & Cash Management (PCM) Product
LOCATION: London
HOURS: Full time
WORKING PATTERN: Hybrid working, min. 40% (or two days) in an office site
About this opportunity
The PCM team provides corporate and institutional banking solutions to businesses of all sizes, in the UK and internationally, across Payments (including Merchant Services), Liquidity, Traded Products (FX) and Data. These solutions are grounded in an in-depth understanding of clients, a passion for enabling businesses to efficiently handle their liquidity, complete payments, mitigate their risks, fund trade flows and support growth.
We’re looking for an individual who is highly experienced in Cash and Payment Products, to lead a function of product specialists within the business, while also ensuring alignment to core regulatory requirements and compliance policies and delivering great customer outcomes.
You’ll work with a high energy team of product specialists, as well as key partners in other areas of the bank, to unlock growth whilst championing an environment of diversity and customer centric innovation, promoting new ways of working to deliver our broader purpose – Helping Britain Prosper.
Role Accountabilities
The Head of PCM will lead the product team and be responsible for designing and implementing our go to market strategy across our suite of products, with a significant growth opportunity for the Group. The solutions within this suite are well known while simultaneously facing rapid transformation and exciting digital transformation. The future of these products and Lloyds’ success in delivering these much-needed solutions to clients is reliant upon technological advancement, industry leadership and commercialisation.
As Head of PCM, you’ll work closely with team members to support BCB and CIB clients to access our products in a simple more stream-lined manner. Other accountabilities will include:
- Develop product strategy for corporate and institutional clients
- Implement strategy in collaboration with sales, coverage, group treasury, technology, operations, and other partners to foster business performance growth.
- Drive new product development across all CIB client segments
- Manage revenue, control costs, and optimise pricing performance.
- Set future strategy, considering industry trends, economic intelligence, customer behaviour, emerging technology, and regulatory requirements.
- Prioritise and deliver future investment needs, owning and delivering an investment portfolio alongside technology teams.
- Promote the bank’s profile externally through active industry engagement, thought leadership, media, and exhibiting.
- Lead all aspects of control and risk environment, driving the risk, legal, compliance, and audit agenda.
- Build and nurture a successful team that understands and embodies the Lloyds Banking Group’s Values and Behaviours and Strategy.
- Foster a culture of talent growth and succession planning within the business.
About us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
What you’ll need
- Deep understanding of payments, liquidity and receivables – and insight into the broader trends and changes impacting clients across the wider industry
- Proven track record of leadership, recognised at industry and market level, leading product teams and driving thought leadership in the industry.
- Extensive experience in product management for given product set
- Product Development experience, including working with internal and external partners on emerging innovations
- Proven track record in Financial Analysis and Risk Management
- Awareness of market trends, and the opportunities and threats that these present to customers and the bank, and the amendments required to the Group’s risk management framework
- Extensive stakeholder management experience, preferably in a large banking and financial services institution
- Knowledge and understanding of the Group, clients and insight into the broader market trends and changes impacting our clients and the wider industry
- Strong communicator with ability to distil complex themes into simple but highly effective messages
- Work collaboratively, successfully and influence networks at all levels across the organisation
- Experience in creation, implementation and management of strategic plans
- Flair for technology, digitisation and innovation is desirable
About working for us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• X days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch.
We’d love to hear from you!
At Lloyds Banking Group, we\’re driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\’ll have many opportunities to learn, grow and develop.
We keep your data safe. So, we\’ll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We\’ll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We\’re focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
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About Us
With 320 years under our belt, we\’re used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.
Here, you\’ll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
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Head of Payments & Cash Management Products employer: Lloyds Bank plc
Contact Detail:
Lloyds Bank plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Payments & Cash Management Products
✨Tip Number 1
Network with professionals in the payments and cash management sector. Attend industry events, webinars, or local meetups to connect with potential colleagues and leaders in the field. This can help you gain insights into the latest trends and may even lead to referrals.
✨Tip Number 2
Stay updated on the latest technological advancements and regulatory changes in the payments industry. Subscribe to relevant newsletters or follow thought leaders on social media to ensure you’re well-informed and can discuss these topics during interviews.
✨Tip Number 3
Prepare to demonstrate your leadership skills by sharing specific examples of how you've successfully led product teams or initiatives in the past. Highlight your ability to drive innovation and manage stakeholder relationships effectively.
✨Tip Number 4
Familiarise yourself with Lloyds Banking Group’s values and mission. Be ready to articulate how your personal values align with theirs, especially regarding diversity, equity, and inclusion, as this is a key focus for the organisation.
We think you need these skills to ace Head of Payments & Cash Management Products
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in payments and cash management products. Use specific examples of your leadership roles and product management experience to demonstrate your suitability for the Head of Payments & Cash Management position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Discuss how your background aligns with the job requirements, particularly your understanding of market trends and your ability to drive product strategy.
Highlight Relevant Achievements: When detailing your work history, focus on achievements that showcase your ability to lead product teams and implement successful strategies. Quantify your successes where possible, such as revenue growth or successful product launches.
Showcase Your Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to distil complex information into clear messages. This can be demonstrated through your writing style in your CV and cover letter.
How to prepare for a job interview at Lloyds Bank plc
✨Showcase Your Industry Knowledge
Make sure to demonstrate a deep understanding of payments, liquidity, and receivables during the interview. Be prepared to discuss current trends and how they impact clients, as this role requires insight into the broader industry landscape.
✨Highlight Leadership Experience
Since this position involves leading a team of product specialists, it's crucial to share specific examples of your leadership experience. Discuss how you've successfully managed teams, driven thought leadership, and fostered collaboration in previous roles.
✨Prepare for Strategic Discussions
Expect questions about your approach to developing and implementing product strategies. Be ready to discuss how you would align with various stakeholders, including sales and technology teams, to drive business performance growth.
✨Emphasise Communication Skills
As a Head of Payments & Cash Management Products, you'll need to distil complex themes into simple messages. Prepare to showcase your communication skills by explaining intricate concepts clearly and effectively during the interview.
