At a Glance
- Tasks: Lead a team ensuring compliance in Everyday Banking for millions of customers.
- Company: Join a leading financial services group with a focus on innovation and customer satisfaction.
- Benefits: Hybrid working, competitive salary, and opportunities for career advancement.
- Other info: Dynamic role with potential for executive-level growth and influence.
- Why this job: Make a real impact in banking compliance while shaping the future of financial services.
- Qualifications: 15+ years in financial services with strong leadership and compliance expertise.
The predicted salary is between 80000 - 100000 £ per year.
The Head of Everyday Banking Compliance leads a team of banking and payments compliance specialists to support the Everyday Banking business and millions of customers, ensuring adherence to all core regulatory requirements including BCOBS, PSR, PROD and the Consumer Duty.
Responsibilities
- Act as the Group’s risk lead on Everyday Banking compliance, including current‑account and savings products; build strong relationships with leadership and support engagement with regulators.
- Interpret new and existing regulations accurately, forethink the direction of travel and anticipate the impact of proposed changes on the Group.
- Support risk‑based decision making in line with risk appetite and ensure Conduct & Compliance Risks are measured, monitored, controlled, and reported on a timely basis.
- Provide independent challenge to risk decisions and lead the development and implementation of a risk and control oversight plan to assess compliance to relevant laws and regulations.
- Provide broader leadership to the Conduct, Compliance and Operational Risk function as part of the Extended Leadership Team, with a career aspiration to undertake an Executive‑level role.
Qualifications
- 15+ years’ experience in financial services, predominantly in retail banking, with the majority spent in risk and control functions (Legal, Compliance, Risk, Control).
- 5+ years in a Senior Leadership role in compliance or a similar function at head of or director level.
- Demonstrable ability to provide oversight, including testing, and to give credible advice on regulatory obligations and strategic issues.
- Expert knowledge of BCOBS, PSR, PROD and the Consumer Duty.
- Excellent communication skills and the ability to provide risk‑based, commercial and actionable advice to senior business leaders.
- Strong relationship management and experience engaging directly with senior business leaders; prior experience managing teams.
- Ability to challenge risk decisions, handle conflict, and develop organisational alignment.
- Future‑focused mindset with the ability to conceptualise and articulate a customer‑centric desired end state.
- Inspirational leadership and commitment to creating an environment that delivers at pace.
- Legal qualifications (desirable).
- Experience in a large retail bank (desirable).
- Experience deploying AI in compliance or similar functions (desirable).
- Experience delivering compliance and conduct advice through innovation and change (desirable).
- Experience in digital wallets, digital assets, or customer‑facing AI agents (desirable).
- Experience in acquisition activity and integration in a scaled bank (desirable).
Head of Everyday Banking Compliance, CCOR employer: Lloyds Bank plc
As a leading employer in the financial services sector, we offer a dynamic work environment that fosters innovation and collaboration. Our hybrid working model allows for flexibility while ensuring our employees are supported in their professional growth through comprehensive training and leadership development opportunities. With a strong commitment to compliance and customer-centric values, we empower our team to make impactful decisions that benefit millions of customers across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Everyday Banking Compliance, CCOR
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Lloyds Bank plc looking for candidates who are engaged and informed.
We think you need these skills to ace Head of Everyday Banking Compliance, CCOR
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Lloyds Bank plc. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Lloyds Bank plc
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Lloyds Bank plc’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
