Head of Data Privacy

Locations: Bristol, Cardiff, Edinburgh, Halifax & Leeds

Hours: Full-time

Working Pattern: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this opportunity:

Reporting to the Group Data Risk Director, the role holder will be responsible for forensically reviewing and challenging the Group's data privacy control environment and approach to data privacy management, to ensure we adopt and maintain leading practices. This role is key to safely enabling the Group's strategic ambitions for the use of AI, amongst other outcomes. The role holder will use a combination of technical data privacy expertise plus a deep understanding of how banks operate and use personal data within journeys and processes to identify and prioritise actions. The team sits within Lloyds Banking Group's Risk function and will partner actively with business units across the Group.

What you'll be doing:

• Identifying areas for improvement and optimisation within the bank's data privacy control environment.
• Working closely with business and strategy teams to anticipate changes required as the Group delivers its strategy.
• Recommending key changes and opportunities for improvement including automation.
• Collaborating with peers within the Risk function and across business units to monitor controls and the implementation of related changes.
• Ensuring close alignment to the Group's Enterprise Wide Risk Management Framework and applicable regulatory standards.

What we're looking for:

• 10+ years leading teams or functions in a complex organisation.
• 5+ years in a risk or first line control function within Financial Services.
• 5+ years of Strategic Decision Making, showing ability to make timely decisions, assimilate complex information, and provide relevant recommendations.
• Deep expertise in data privacy, specifically in the practical aspects of how privacy risk arises in businesses, and how controls combine effectively to mitigate privacy risk.
• Strong understanding of the business process context in which privacy controls operate, including digital customer journeys, digital marketing, technology and business change.
• Strong customer focus and ability to evaluate privacy risks with a customer lens.
• Strong knowledge and expertise on non-financial risk.
• Knowledgeable on AI and its associated risks.
• Demonstrable ability to build partnerships, and provide challenge and advice.
• Evidence of coaching and leading teams through rapid change.
• Strong logical and analytical reasoning.
• Strong communication skills and the ability to influence at the most senior levels.

And any of these would be great:

• Experience within operational risk function within financial services.
• Formal data privacy qualification e.g. CIPP/E.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you. Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%.
• An annual performance-related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 30 days' holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

Ready to do the best work of your career? Apply today!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.